Question: clearing cache

  • Resolved Mo

    (@gs1623)


    11 months, 3 weeks ago

    I have noticed that clearing the cache for a single page using the ‘purge current page’ dropdown option doesn’t entirely clear the cache for that specific page. I have to purge all caches to see the desired effect. This is not ideal because I don’t always want to clear the entire cache. Any idea why this is not working?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @gs1623

    Thank you for reaching out and I am happy to help!
    Can you please share an example of what has changed on the page? I’ve tested this, and once I change any text or update an image or any content on any page, upon updating the cache is automatically purged for that page.

    Please share the specific on what is changed (content or some styling)

    Thanks!

    Thread Starter Mo

    (@gs1623)

    Thank you for your prompt response. I manage an online store where frequent updates occur, including changes to prices, descriptions, and stock levels. I’ve observed an issue where product labels or badges, such as the “out of stock” label, do not get removed. For instance, if a product goes out of stock and is labeled accordingly as shown in this screenshot, when the product comes back into stock, the “out of stock” label persists until I manually clear all caches.

    • This reply was modified 11 months, 3 weeks ago by Mo.
    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @gs1623

    Thank you for your feedback.
    So when you purge the current page, you are only purging the page cache.

    Do you have the Object Cache or DB cache enabled? If so, once the stock levels are changed, try to purge OC and DB cache and purge the specific page and let me know if this helps!

    Thanks!

    Thread Starter Mo

    (@gs1623)

    Thank you for your response, Marko.

    I have checked both object and DB cache and they’re both disabled. DB settings = ”Database caching via Disk is currently?disabled.”

    Object Cache = ”Object caching via?Disk?is currently?disabled.”

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @gs1623

    Thank you for your feedback.
    Can you please share the website URL and the settings enabled in the W3 Total Cache?

    Thanks!

    Thread Starter Mo

    (@gs1623)

    @vmarko

    Sure, feel free to inspect the site.

    The current active settings are listed below:

    Page cache = enabled 

    Page cache method: Disk enhanced

    Opcode: zend opcache

    Browser cache = enabled

    Reverse proxy caching via varnish = enabled

    Miscellaneous: Verify rewrite rules

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hey @gs1623

    Thank you for your feedback.

    So you are also using Opcode Cache and Reverse proxy caching via varnish. Since the Purge current page purges the page cache, please try to purge opcache and varnish separately and also purge the current cache.

    Thanks!

    Thread Starter Mo

    (@gs1623)

    @vmarko — Alright, I will keep that in mind going forward. You have been very helpful, so thank you for your assistance.

Viewing 8 replies - 1 through 8 (of 8 total)
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