• Doug

    (@dougchandler)


    This is a great fully-featured ecommerce plugin and I have been using it on multiple websites for many years. There are loads of plugins to extend functionality further.

    But, this plugin frequently fails during/after updating (automatically). Sometimes I will get a notification that my website is down and I know that WooCommerce has been updated again and failed. No other plugins do this, only this one; I wish they would fix it!

    • This topic was modified 11 months, 2 weeks ago by Doug.
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  • Plugin Support Sandip Mondal – a11n

    (@sandipmondal)

    Hi there,

    Thank you for taking the time to share your experience. We appreciate your loyalty and the success you’ve achieved with your online store.

    We understand that site stability is crucial for any business, and we acknowledge the concerns you’ve raised regarding potential issues after updates. WooCommerce is a dynamic platform with continuous improvements, and we’re committed to addressing any challenges that may arise.

    It’s important to note that WooCommerce’s extensibility is a key strength, thanks to the numerous add-ons and themes developed by third parties and also by the Woo Team. However, as you rightly pointed out, these third-party themes and plugins can sometimes lead to compatibility issues during updates. We recommend implementing a best practice of testing the checkout flow on a staging environment after updating both the core and third-party plugins. This proactive approach can help identify and resolve any issues before they impact your live site.

    Additionally, it’s worth noting that third-party developers may not always synchronize their plugin updates with every WooCommerce core release. We encourage users to stay informed about the update schedules of the specific plugins and themes they use and to reach out to developers directly for any compatibility concerns.

    We appreciate your feedback, and your insights help us continually improve the WooCommerce experience. If you ever encounter specific issues or need further assistance, our support team is here to help.

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