Display Issue in GiveWP Multistep Form on Mobile

  • Resolved najmu

    (@najmu)


    11 months, 1 week ago

    Hello GiveWP Support,

    I hope this message finds you well. I am currently facing an issue with the with custom payment gateway, in the GiveWP plugin. The problem arises when using the multistep form on mobile devices.

    When accessing the donation form on a mobile screen, the payment gateway loads within an iframe, causing layout and functionality issues. Ideally, I would like the payment gateway to appear as a full-screen option on mobile devices.

    Could you please provide guidance or a solution to ensure that the payment gateway functions seamlessly and as intended on mobile screens within the GiveWP multistep form?

    Thank you for your assistance.

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  • Plugin Support alexwcoleman

    (@alexwcoleman)

    Hi @najmu,

    Glad you reached out! We can’t help with custom gateways on the forums – we can only support this plugin as it was released ??. I imagine your custom code will have to constrain the custom gateway iframe to some sort of width. If you have some technical/coding questions you can post at the Github discussions page here: https://github.com/impress-org/givewp/discussions

    The GiveWP developers monitor the discussion pages ??.

    Have a good day!

Viewing 1 replies (of 1 total)
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