• Resolved englishmanabroad75

    (@englishmanabroad75)


    Hi, I can’t seem to change the number of columns for tablet (portrait) – only desktop, widescreen and mobile? Is there css that could do it?
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @englishmanabroad75,

    I greatly appreciate you for reaching out to us ??

    Our plugin doesn’t have any specific option to change the number of columns for tablet devices (portrait).

    However, you can try changing the tablet resolution according to your needs:

    Here is a screenshot for your convenience: https://prnt.sc/jNJTt7jH26Ga

    I hope this helps!

    Best regards,
    Tarek Aziz

    Thread Starter englishmanabroad75

    (@englishmanabroad75)

    Thanks Tarek, I’ve changed those settings but it’s not making any difference. I actually have had to make a separate instance of the carousel and show it on both mobile and tablet, choosing 1 column (and hiding another desktop instance). So the responsiveness isn’t working at all it seems?

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Thanks for your response ??

    I am sorry to hear that you haven’t noticed any difference after making those changes.

    Our corresponding team has checked the responsiveness of the plugin, and it’s working perfectly fine on a tablet and mobile device from our end.

    Even though I have thoroughly read the description you provided above, it’s a bit difficult to understand what exactly is causing the issue on your end.

    Particularly, the part “Hiding another desktop instance” is not clear to us.

    Therefore, I kindly request you to create a ticket via our support center.

    https://wphtmega.com/contact/

    This will help our support team conduct a thorough investigation and come up with an effective solution.

    Wishing you a wonderful day ahead!

    Best regards,
    Tarek Aziz

    Thread Starter englishmanabroad75

    (@englishmanabroad75)

    Ok thanks Tarek, done

    Plugin Contributor Tarek Aziz

    (@tarekht)

    It was the least I could do ??

    Thanks a lot for the confirmation.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Post Carousel – Responsive columns on tablet (portrait)’ is closed to new replies.