Forminator erreur liste sélective

  • Resolved cedmi77

    (@cedmi77)


    11 months, 1 week ago

    Bonjour,

    Forminator affiche “une erreur s’est produite” lors de l’enregistrement du formulaire. Uniquement quand j’utilise la fonction ” liste sélective”.
    Impossible d’enregistrer le formulaire avec ce champs.

    Pour les autres champs, le formulaire s’enregistre.

    Cordialement,

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter cedmi77

    (@cedmi77)

    Forminator displays “an error has occurred” while saving the form. Only when I use the “selective list” function. Unable to save the form with this field. For the other fields, the form saves. Sincerely,

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @cedmi77

    I hope you’re well today and thank you for your question!

    I understand that by “save the form” you mean submitting it (on front-end) and not saving form configuration, right?

    It’s difficult to say exactly why it’s happening without checking and there’s also a chance that it may be specific to the site (e.g. due to some conflict or due to some JS optimization) so could you please:

    1. share URL to the page in question where we could try submitting the form and see the issue “live”?

    2. and also share export of the form itself with us?

    To share export of the form:

    – go to “Forminator -> Forms” page and click on a little “gear” icon next to the fomr in question
    – select “Export” option
    – copy given code and put it at https://pastebin.com
    – then include link to that paste in your response here.

    This way will be able to take a closer look at that form behavior and the form itself and this should give us some clue on what is happening and why – so we could then find a fix.

    Best regards,
    Adam

    Thread Starter cedmi77

    (@cedmi77)

    Hello, No, I mean saving the form on the backoffice I can save the form only if I have not selected the “selective list” field If I remove this field, I can save the form without problem

    Plugin Support Laura – WPMU DEV Support

    (@wpmudevsupport3)

    Hi @cedmi77,

    Hope this message finds you well.

    As Adam explained is difficult to know the error without checking the form.

    Could you please follow the steps in this link https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export and share the form with us using pastebin.com? Thank you.

    Let us know.

    Best regards,
    Laura

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @cedmi77,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to open a new thread if you have new queries.

    Regards
    Nithin

Viewing 5 replies - 1 through 5 (of 5 total)
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