Missing Product Data Options

  • Resolved thetshirtlady

    (@thetshirtlady)


    11 months, 1 week ago

    Hello,

    When trying to bulk edit products, I an not getting the “Product Data” options like shown in the screenshot on woocommerce website (See Attached). The only options visible for me is attached as well.

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  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hello @thetshirtlady,

    I gave it a shot and attempted to recreate the problem on my test site, but no luck. Everything seems to function as it should, with all options appearing as expected.

    From my experience, this could be resolved by clearing your browser’s cache and cookies. You can follow our detailed guide on clearing browser cache here: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

    If this makes no difference, please ensure that you have the latest version of WooCommerce installed. If not, please update it.

    If you’re still not seeing the options, it might be due to a conflict with your theme or other plugins. Please try temporarily switching to a default theme like Storefront, and disable all other plugins except WooCommerce to see if the issue persists.

    If none of these steps work, it would be helpful if you could share a copy of the following:

    • System Status Report: Navigate to WooCommerce → Status. Select Get System Report and then Download for Support.
    • Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.

    You could copy and paste your reply or share it via Mozilla Community Pastebin and share the link here. This will help us investigate further and provide you with a more accurate solution.

    Looking forward to your response and we’ll do our best to help you resolve this issue.

Viewing 1 replies (of 1 total)
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