Conditional shippings logic is ignored after autofill

  • vdnmanuel

    (@vdnmanuel)


    11 months ago

    I use Custom Checkout Fields in combination with some conditional logic to show the correct shipping options (depending on country and product). This all works perfect unless a user let autofill complete the checkout fields. Then the shipping options are not updated and even if you manually change your country after you did the autofill, it will never update again untill you refresh the page. It feels like it ignores all the conditional logic after you used autofill/autocomplete.

    I already tried activating the ‘Disable Autocomplete’ plugin. I also tried add autocomplete=off to al the field via both jquery and in my functions.php. But still you are able to let your browser fill everything in (though if I inspect my elements those input fields DO have the parameter autocomplete=off… It seems like my browser ignores this).

    Any idea how to fix this?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hello @vdnmanuel,

    I hope you are well and thank you for contacting us.

    I did this on my end and didn’t get the same result. Please watch the video and tell me if this is correct: https://drive.google.com/file/d/1rDCt_yRQFj1yAcOVhuJGb2Yc6PMq_L08/view?usp=sharing

    I set the new field (WhatsApp) to appear when selecting the de-declared product and country.

    The country of Jordan offers two methods for shipping the product. When you choose any other product or country, it comes out in three ways,

    is rechargeable and changes automatically, even with auto-completion.

    If not, please try to shoot a video explaining the problem on your end and send a screenshot of the settings you have organized in the plugin.

    There may be other plugins causing the problem. Try deactivating all plugins after taking a website backup and staying on the most important plugins and try that if the issue is resolved first.

    Make sure all plugins are updated to the latest version.

    This is also a screenshot showing the settings I made:

    Thank you for your time and effort.

    • This reply was modified 10 months, 3 weeks ago by Abd Hindi.
Viewing 1 replies (of 1 total)
  • The topic ‘Conditional shippings logic is ignored after autofill’ is closed to new replies.