Error Logs

  • Resolved jacs2023

    (@jacs2023)


    1 year, 2 months ago

    I’m having issues with the following error log that caused my site to be broken.

    checked all the plugins, theme and even installed an earlier version but the problem seems to be Woo.

    Cron reschedule event error for hook:?woocommerce_geoip_updater, Error code:?invalid_schedule, Error message: Event schedule does not exist., Data: {“schedule”:”fifteendays”,”args”:[],”interval”:1296000}

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  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello jacs2023

    Thank you for contacting WooCommerce support.

    I understand you are experiencing a problem with the ‘Cron reschedule event error for hook: woocommerce_geoip_updater’ causing issues on your website.

    The error you’ve mentioned appears to be related to the GeoIP database updater within WooCommerce. We have seen similar cases where the issue was resolved by manually updating the MaxMind Geolocation databases. There’s a thread that provides a solution and various steps that you might find helpful. You can check out the thread here: https://www.ads-software.com/support/topic/manually-update-maxmind-geolocation-databases/.

    Additionally, it would be very helpful if you could provide us with a System Status Report from your WooCommerce environment. To obtain your System Status Report:

    1. Navigate to WooCommerce > Status in your WordPress admin dashboard.
    2. Click on the button that says Get system report.
    3. Then click on Copy for support.
    4. Finally, paste the report in your response to us.

    With this information, we will be able to better investigate and understand what might be causing this issue on your site.

    Looking forward to your response. ??

Viewing 1 replies (of 1 total)
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