Error on OrdersTableDataStore.php, order’s ID are not valid

Hey there, @dorelpuchianu! Thanks for contacting us. I’m happy to help you.

This might be happening because of a plugin or theme conflict, so you might need to do a conflict test. But before jumping to that, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.

Looking forward to your reply.

Have a wonderful day!

Hi Carolm, Thank you very much for your support!

Here is the Status from Woocommerce:

` WordPress Environment

WordPress address (URL): https://glory.ro<br>Site address (URL): https://glory.ro<br>WC Version: 8.4.0<br>REST API Version: ? 8.4.0<br>WC Blocks Version: ? 11.6.2<br>Action Scheduler Version: ? 3.7.0<br>Log Directory Writable: ?<br>WP Version: 6.4.2<br>WP Multisite: –<br>WP Memory Limit: 2 Go<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: ro_RO<br>External object cache: – Server Environment

Server Info: LiteSpeed<br>PHP Version: 8.2.13<br>PHP Post Max Size: 8 Mo<br>PHP Time Limit: 30<br>PHP Max Input Vars: 15000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w

SUHOSIN Installed: –<br>MySQL Version: 10.5.23-MariaDB<br>Max Upload Size: 2 Mo<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database

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attachment: 1828<br>custom_css: 1<br>customize_changeset: 30<br>elementor_library: 19<br>elementor-dici-hf: 2<br>elementor-sections: 3<br>mailpoet_page: 1<br>nav_menu_item: 143<br>page: 50<br>post: 23<br>product: 1003<br>product_variation: 16<br>revision: 280<br>shop_coupon: 1<br>shop_order: 256<br>shop_order_placehold: 24<br>wp_navigation: 1<br>wpcf7_contact_form: 1 Security

Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (42)

Polylang: de WP SYNTEX – 3.5.3<br>AJAX Login and Registration modal popup + inline form: de Maxim K – 2.23<br>Akismet Anti-spam: protec?ie ?mpotriva spamului: de Automattic - echipa Anti-spam – 5.3<br>Autoptimize: de Frank Goossens (futtta) – 3.1.10<br>Comments Widget Plus: de Ga Satrya – 1.3<br>Complianz | GDPR/CCPA Cookie Consent: de Really Simple Plugins – 6.5.6<br>Formular de contact 7: de Takayuki Miyoshi – 5.8.5<br>DiCi Theme Feature Pack: de Themes Zone – 1.0.11<br>Elementor: de Elementor.com – 3.18.3<br>Force Regenerate Thumbnails: de Exactly WWW – 2.1.3<br>Google Listings and Ads: de WooCommerce – 2.5.14<br>Site Kit by Google: de Google – 1.116.0<br>Smash Balloon Instagram Feed: de Smash Balloon – 6.2.6<br>Jetpack: de Automattic – 12.9.3<br>Kirki Customizer Framework: de Themeum – 5.0.0<br>MailPoet: de MailPoet – 4.40.0<br>Master Slider: de averta – 3.9.5<br>Max Mega Menu: de megamenu.com – 3.3<br>Newsletter: de Stefano Lissa & The Newsletter Team – 8.0.6<br>One Click Demo Import: de OCDI – 3.2.0<br>Pinterest for WooCommerce: de WooCommerce – 1.3.18<br>PixelYourSite PRO: de PixelYourSite – 9.5.5<br>PlatiOnline Payments: de PlatiOnline – 6.3.0<br>Product Catalog Feed Pro by PixelYourSite: de PixelYourSite – 5.3.3<br>Really Simple SSL: de Really Simple Plugins – 7.2.1<br>Recent Posts Widget With Thumbnails: de Kybernetik Services – 7.1.1<br>Related Posts By Taxonomy: de keesiemijer – 2.7.5<br>SamedayCourier Shipping: de SamedayCourier – 1.7.3<br>TI WooCommerce Wishlist: de TemplateInvaders – 2.8.0<br>TikTok: de TikTok – 1.2.3<br>Transition Slider Lite: de creativeinteractivemedia – 2.20.3<br>Ultimate FAQ - WordPress FAQ and Accordion Plugin: de Etoile Web Design – 2.2.11<br>Variation Swatches for WooCommerce: de Emran Ahmed – 2.0.29<br>Abandoned Cart Lite for WooCommerce: de Tyche Softwares – 5.17.0<br>FOX - Currency Switcher Professional for WooCommerce: de realmag777 – 1.4.1.7<br>WooPayments: de Automattic – 6.9.2<br>WooCommerce: de Automattic – 8.4.0<br>Wordfence Security: de Wordfence – 7.11.0<br>Importer WordPress: de wordpressdotorg – 0.8.1<br>Yoast SEO: de Echipa Yoast – 21.7<br>WP Mail SMTP: de WP Mail SMTP – 3.11.0<br>WP Super Cache: de Automattic – 1.11.0 Inactive Plugins (1)

WPForms Lite: de WPForms – 1.8.5.4 Dropin Plugins (1)

advanced-cache.php: advanced-cache.php Settings

API Enabled: –<br>Force SSL: –<br>Currency: RON (lei)<br>Currency Position: right_space<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to Woo.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – WC Pages

Baz? magazin: #1725 - /shop/<br>Co?: #1726 - /cart/<br>Finalizare: #1727 - /checkout/<br>Contul meu: #1728 - /my-account/<br>Termeni ?i condi?ii: #7186 - /termeni-si-conditii/ Theme

Name: DiCi<br>Version: 1.2.1<br>Author URL: https://themes.zone<br>Child Theme: ? – Dac? modifici WooCommerce ?ntr-o tem? p?rinte pe care nu ai construit-o personal recomand?m folosirea unei teme copil. Vezi: Cum creezi o tem? copil<br>WooCommerce Support: ? Templates

Overrides: – WooPayments

Version: 6.9.2<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 214501195<br>Account ID: ? Not connected<br>Logging: Disabled Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-external-affiliate<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-12-29 13:13:19 +00:00<br>Options: ?<br>Notes: 77<br>Onboarding: completed TI WooCommerce Wishlist Templates

Overrides: – MailPoet

Sending Method: PHPMail<br>Send all site's emails with: Metoda implicit? de trimitere WordPress<br>Task Scheduler method: Action Scheduler<br>Cron ping URL: https://glory.ro?mailpoet_router&endpoint=cron_daemon&action=ping Action Scheduler

Finalizeaz?: 6.174<br>Oldest: 2023-12-21 03:27:24 +0000<br>Newest: 2023-12-29 12:40:56 +0000

E?uat?: 3<br>Oldest: 2023-12-21 03:30:35 +0000<br>Newest: 2023-12-29 07:49:53 +0000

?n a?teptare: 9<br>Oldest: 2023-12-29 12:42:07 +0000<br>Newest: 2024-01-01 14:00:46 +0000 Status report information

Generated at: 2023-12-29 12:41:37 +00:00<br>`

• This reply was modified 11 months ago by dorel.puchianu.

Hello @dorelpuchianu,

Thank you for sharing your system status!

Just to clarify:

• When did you start seeing this error, and do you recall doing something before it started happening?
• Have you manually inserted orders into your database?
• Have you manually modified the order IDs or deleted the (ID) for certain orders?
• Is compatibility mode currently enabled in WooCommerce → Settings → Advanced → Features → Order storage?

Look forward to hearing back from you.

Hello,

Thank you for your support. I answered the questions boldly.

• When did you start seeing this error, and do you recall doing something before it started happening?
• After I imported the products from old website.
• Have you manually inserted orders into your database?
• No.
• Have you manually modified the order IDs or deleted the (ID) for certain orders?
• I deleted some orders, but from GUI, from backend.
• Is compatibility mode currently enabled in WooCommerce → Settings → Advanced → Features → Order storage?
• No, but I have activated it now.

Thank you, Wishing you a New Year filled with happiness and good fortune.

Hello @dorelpuchianu,

I deleted some orders, but from GUI, from backend.

Thank you for confirming!

I see there are similar reports about this when a post order is deleted which I assume is what happened here.

If you no longer see the error after activating compatibility mode, then you don’t need to worry about this.

Alternatively, you can try the following:

• Ensure orders are synced between HPOS and the Post table in WooCommerce → Settings → Advanced → Features [https://d.pr/i/XyTfGn]
• Navigate to WooCommerce → Status → Tools and delete the HPOS tables [https://d.pr/i/xeHzdk]
• Initiate the HPOS migration afresh from WooCommerce → Settings → Advanced → Features

As the second step involves deleting all order-related data in the custom tables, ensure you have a full backup of your entire site and database before proceeding. Most hosting companies offer this as part of their subscription, or you might consider using a service like Jetpack.

Thank you, Wishing you a New Year filled with happiness and good fortune.

Thank you! May your New Year be blessed with joy!

Look forward to hearing back from you.

Hi Saif,

After I activated the compatibility mode, I don’t see the error.

Thank you

Hey @dorelpuchianu!

I’m glad we were able to help! If you have a few minutes, we’d love if you could leave us a review: https://www.ads-software.com/support/plugin/woocommerce/reviews/