Not acceptable error

Hello @robinkholland,

This error occurs when the ModSecurity firewall solution blocks the return from Stripe. You will need ask your web host to add Stripe’s list of domain names to a list of acceptable domains to allow.

You can find the relevant list here: https://wpsimplepay.com/doc/406-403-not-acceptable-modsecurity/

Please let us know if you have any further questions!

Thanks for your reply. I have now tried the online help chat with Bluehost and had 4 different people tell me they fixed it, but it’s still not working! I even sent across the list you sent. Any other ways to fix this? TIA

Hi and thanks for reaching out! We’re sorry to hear that you have been experiencing issues associated with your site and we know how important those services and purchases can be for your business. We would love to dig into this further and ensure that the any recent changes or updates that you have made with our support teams are working. 

Please reach out to our social media support team and let them know that you were referred to them via www.ads-software.com:
https://www.facebook[.]com/bluehost 
https://twitter[.]com/bluehost

Since there has been no activity on this ticket for a few days, I am going to close it out. If you need to, feel free to open this ticket again.

Kind regards,