Closing Popup form?

  • Resolved Mike666

    (@mike666)


    10 months, 3 weeks ago

    I embedded some forms with Elementor as popup.
    My problem is: when I am visiting my site via mobile and just click on the form button, to see how the form looks like, I cannot just close it again without using/sending it. So how can I manage to close it (simple html button, that says “cancel” or something else)?
    Thanx!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter Mike666

    (@mike666)

    Sorry, is still in maintenance mode.
    Need to fix all issues first. This is one of them.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    At least this is not an issue of Contact Form 7. I recommend you ask it in Elementor’s support forum.

    Thread Starter Mike666

    (@mike666)

    This is what the Elementor-support told me:

    Hello Michael,

    Thank you for contacting us. I hope you’re doing well.

    I’m Alex, a member of Elementor’s Technical Support team and I will assist you with this issue.

    Regrettably, we are unable to assist with troubleshooting issues related to third-party plugins. The functionality and performance of any third-party plugins or widgets are beyond the boundaries of our support, as we lack control over their underlying code.

    For detailed information on what falls within the scope of our support, please refer to our support guide, accessible at the following link: What Do We Support?

    “We recommend reaching out to the author of the specific plugin or theme in question, as they are best equipped to provide specialized assistance in resolving this particular issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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