2024 Update: It works!
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I was very excited to discover this plugin, so when I tried to use it but the dashboard didn’t change, I emailed their support. The reply I got was fast and clear.
The custom dashboard I designed with Elementor showed up as soon as I took their advice to “Please check and confirm if you have not enabled the hide option for the welcome page in the upper-screen option.”
That solved the problem and my custom Elementor Dashboard is working! If you think this plugin isn’t working, before troubleshooting, make sure you haven’t unchecked the dashboard screen options Welcome box by mistake. Thank you so much for the help and this fantastic plugin!
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