Prices change on their own

  • Resolved hamadata

    (@hamadata)


    1 year, 2 months ago

    I am at a complete loss. No matter what price I enter for any product it somehow reduces it by 6-30% depending what it feels like and the color of the star in the skies. I deactivated plugins and still the problem persists. Has anybody had similar issue? I am using Flatsome theme and Woo commerce PayPal plugin and the theme is legit, purchased and updated to latest version. If I enter the price $59.99 the posted price will be $56.59, if I enter $19.99 it would be $14.14. I checked on the variations prices and they are all entered correctly? Has anybody had any similar issues?

Viewing 1 replies (of 1 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello hamadata

    Thanks for contacting WooCommerce support.

    I understand that you are facing a problem where product prices are reduced by 6% to 30% randomly. Is my understanding correct?

    First, can you tell if the prices are reduced in the dashboard?
    Like you create a new product, add a price of $40, save it, and close the tab.
    Then edit it and the price is reduced to for example $12.
    It is important to know whether this issue is happening at the Front End or the Back End.

    Also please tell me if you have set up any Taxes for the products.
    If you can share screenshots of Tax settings it would be helpful.

    To help you further, I’d like to understand more about your setup.
    Could you please send me a copy of your site’s System Status?
    You can find it via WooCommerce > Status.
    Select Get system report and then Copy for support.

    Once you’ve done that, you can paste the text in https://gist.github.com
    After that, you can paste the Gist link here in your reply.

    Looking forward to your response. ??

Viewing 1 replies (of 1 total)
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