WordPress Customize menu layout options blank

  • Good day

    I have searched the forum and could not find a topic related to my problem.

    I noticed today that my customize menu layouts are empty. I have no idea what could do this. I now can’t edit my layouts.

    I am refering to the APPEARANCE> CUSTOMIZE MENU all layout options are blank

    I do apologize in advance i this issue has been listed somewhere.

    Thank you

    • This topic was modified 3 years, 4 months ago by bagadoo. Reason: incorrect website url meant to be https://
    • This topic was modified 3 years, 4 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

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  • Hi!

    It looks like you are using Woocommerce (plugin) and maybe themehunk / megamenu plus? I wonder if the megamenu plugin is overriding the appearance >> customize feature. You may want to explore that plugin’s support forum for tips/instructions on customizing it further. If I am mistaken, then another option would be is to potentially deactivate plugins one by one to see if the options come back, then you’ll know which plugin may be overwriting the features/options.

    You could also deactivate the theme and try a default WordPress theme and see if the theme is overwriting the features/options. If that is the case, you can then reach out to the theme creator and support forum for additional tips.

    Please be sure to backup your site before making any changes.

    Good luck out there!

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