XML formatting error

  • Hi. Here is the error that merchants encounter when adding a feed. Could you please tell me what the issue is?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello Vashchuk,

    Thanks for reaching us,

    We have noticed that the Google Review feed generates an XML error, which could be caused by the extra wrapper on the review_url. Our team is currently working on fixing this issue, and we hope to have it resolved in the upcoming update, which will be released within a few hours.

    Thread Starter vashchuk

    (@vashchuk)

    Thanks for the answer

    Thread Starter vashchuk

    (@vashchuk)

    Hi. When updating, new reviews are not added to the feed.
    Feed data is also not displayed
    https://screenrec.com/share/wmCRdiSGA0

    Hello,

    Thanks for reaching us,

    This issue may be caused by cached data. Please clear the cache from your cache plugin and the CTX Feed, make feed page, and try again. Hopefully the issue has been resolved.

Viewing 4 replies - 1 through 4 (of 4 total)
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