Form Data is lost when site reloads

Hi,

Are you having issues with the submitted form data not showing up? After the page reloads the last submitted form data should be restored. Any new data entered before the user submits the form won’t be saved or restored. The pro version is no different in this scenario.

Hi,

for example:

when i am on step 3 from 6 and then using “reload” in the browser, the full form starts from step 1 and no data is saved.

Best Regards

Hi,

That sounds like the pages are being cached. If you exclude the pages with the forms from your cache it should be able to retrieve the data.

Hmm, no, i am not using any kind of caching. Not an addon or neither a setting in the .htaccess ??

Does steps 1 through 3 save if you reload the page? Does the problem only happen only after you’ve gone through several steps?

If it’s only happening from a later step, try cutting out the first 5 steps and start your flow from step 6. Then test from step “6” and see if you still get the issue. If it no longer happens then your form code is correct and the cookie length is probably too long. If that’s the case then the Pro version will help with this.

The problem is also there when i just fill step 1, click on next and then reload the page ??

You can give a try on https://waskostetmeinschaden.web-rabauken.de/bestellen/#Paket%201

It looks like you’re using a different multi step plugin. This plugin is “Contact Form 7 Multi-Step Forms” by Webhead LLC. Please make sure you have that installed and followed the instructions on the description page to implement it.

Holy shit! Thats right! Sorry that i wasted your time, shame on me.

No problem. It happens more often than you’d think.