• Resolved ma3ry

    (@ma3ry)


    5 months ago I had an issue with a vulnerability notification email from Wordfence. I have now received the same notification again. This is from the email they sent me.

    Critical Problems:

    * The Plugin “APIExperts Square for WooCommerce” has a security vulnerability.


    Vulnerability Severity: 5.3/10.0 (Medium)?Vulnerability Information
    https://www.ads-software.com/plugins/woosquare/#developers

    Can you give me an idea of how long it will take to have a fix?

    Many thanks!

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Support Daniyal Raza

    (@daniyalraza01)

    Hello @ma3ry,

    Kindly confirm that you are using the same version I shared below. Please download the plugin from this link and re-install into your website after deleting the previous plugin.

    Download Now

    Let us know if the issues still persist. We will help you out.

    Thanks & Regards,
    WP Experts Support Team

    Thread Starter ma3ry

    (@ma3ry)

    Thank you for the quick response.

    I checked the version # before I deleted the plugin. It was 4.2.9. I then uploaded the version from the link you sent and it was also 4.2.9.

    I then checked the scan results on Wordfence and it showed the security vulnerability as of January 10. I marked it as “fixed” and then ran another scan with the new plugin installed. It is now showing

    • The Plugin “APIExperts Square for WooCommerce” has a security vulnerability. Type: Plugin Vulnerable
    • Issue Found 12 January 2024 9:15 am Critical

    There is also a new notification as follows:

    • The Plugin “WooCommerce” has a security vulnerability. Type: Plugin Vulnerable
    • Issue Found 12 January 2024 9:15 am Critical

    Perhaps they are related?

    I just received an email with links as follows:

    Critical Problems:

    * The Plugin “APIExperts Square for WooCommerce” has a security vulnerability.

    Vulnerability Severity: 5.3/10.0 (Medium)?Vulnerability Information
    https://www.ads-software.com/plugins/woosquare/#developers

    * The Plugin “WooCommerce” has a security vulnerability.
    Vulnerability Severity: 6.1/10.0 (Medium)?Vulnerability Information
    https://www.ads-software.com/plugins/woocommerce/#developers

    • This reply was modified 1 year, 1 month ago by ma3ry.
    • This reply was modified 1 year, 1 month ago by ma3ry.
    Plugin Support Daniyal Raza

    (@daniyalraza01)

    Hello @ma3ry,

    To escalate your case, please create a ticket on our official website. So that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Hope to hear from you soon.

    Thanks

    Thread Starter ma3ry

    (@ma3ry)

    I have done as you requested.

    Thank you.

    Plugin Support Daniyal Raza

    (@daniyalraza01)

    We are unable to see your ticket. Can you please share the ticket number here?

    Plugin Support Daniyal Raza

    (@daniyalraza01)

    We got your ticket now. Our representative will follow-up soon.

    Thanks

    Thread Starter ma3ry

    (@ma3ry)

    This issue seems to have resolved itself. I did another scan and nothing showed up. Thanks for everything!

    Plugin Support Daniyal Raza

    (@daniyalraza01)

    Thanks for the update.

    Thread Starter ma3ry

    (@ma3ry)

    For the third time I have received notification from Wordfence

    Critical Problems:

    * The Plugin “WC Shop Sync – Connect Square with WooCommerce” has a security vulnerability.


    Vulnerability Severity: 5.3/10.0 (Medium) Vulnerability Information
    https://www.ads-software.com/plugins/woosquare/#developers

    This is with regard to the same website springvalleymaple.ca. Nothing has changed from the original ticket request from 9 months ago and again from 4 months ago. Please tell me when this will be resolved. Thank you

    Plugin Support Daniyal Raza

    (@daniyalraza01)

    Hello @ma3ry ,

    Really sorry for the inconvenience.

    I had forwarded this query to our technical team. They are looking into it as a priority and we will update you soon here.

    Thanks

    Plugin Support Daniyal Raza

    (@daniyalraza01)

    Hello @ma3ry ,

    Thanks for your patience.

    Our technical team identified that Wordfence is actually referencing the Patchstack vulnerability database, which is not up to date. So we are in discussion with the Patchstack and Wordfence teams to update their database.

    We will keep you posted once we receive any update from them.

    Thanks

    Thread Starter ma3ry

    (@ma3ry)

    Many thanks!!!!

    Plugin Support Daniyal Raza

    (@daniyalraza01)

    My Pleasure!

    Plugin Support Daniyal Raza

    (@daniyalraza01)

    Hello @ma3ry ,

    Hope you are doing well.

    We were in contact with Patchstack team for this vulnerability issue. Here is following link below for reference.

    Vulnerability Updates

    Also, they have updated the status as you can see in above link.

    Let me know if you have any further questions. We are here to help you.

    Thanks.

    Thread Starter ma3ry

    (@ma3ry)

    Much appreciated!

Viewing 15 replies - 1 through 15 (of 16 total)
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