MetaSlider images stacked

Hi @dchapple

Thanks for using MetaSlider. I see only one other previous issue with stacking. Is that one you were looking at?

We have a troubleshooting guide here that can help: https://www.metaslider.com/docs/troubleshooting/.

For example:

• Step 1: does the same thing happen if you add a third slide?
• Step 2: does the same thing happen with a second slideshow?

Hey Steve, thanks. I saw that post, but there is no resolve. I created a second slide with 3 images. They all stack on top of each other. If you have Carousel on they shoot off the page like a sandwich. if you have the dissolve filter on they just disappear altogether. I’d really lie to use this plug in but may have to delete and move on. I’ve tried all the slider configurations. Running WP Current version: 6.4.2

The UI is really cool. I’d love to sort out what the problem is. I turned off “No Conflict Mode” but didn’t help.

Thanks @dchapple. Have you gone down to steps 7, 8 and 9 in the guide? https://www.metaslider.com/docs/troubleshooting/

• Have you tried disabling any cache and optimization plugins?
• Does it help to try a new theme?

Hi Steve. Went through the list one by one. Got to #9 and tried another theme and it works. Sadly I need to continue using my old discontinued theme (Crush) for the time being.

Thanks @dchapple. OK, at least we know the reason for this.

I searched for Crush and it’s an old ThemeForest theme? It’s difficult to for us to find a solution without access to that theme.

Yes. Old themeForest theme.

OK, thanks. If you want to post a link to MetaSlider slideshow inside your theme, our team can take a look.

Thanks for using MetaSlider. We haven’t heard from you in over a week. If this is still an issue, please feel free to follow up.