Corrupted emoji after restore

  • Resolved protestkit

    (@protestkit)


    10 months, 3 weeks ago

    Hi, for a long time now whenver I restore WPvivid backup all emojis get corrupted and become “????” (without quotes). Please fix in the next update, thank you.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support tonyrobins

    (@tonyrobins)

    Hello @protestkit

    Just to clarify, was that a restore to the same site where the backup had been taken or a restore to a different site (website migration)?

    All the best,

    Thread Starter protestkit

    (@protestkit)

    Same site.

    Plugin Support nicholas2019

    (@nicholas2019)

    Thanks for your reply. We are going to investigate the issue and provide you with an update promptly.

    Plugin Support nicholas2019

    (@nicholas2019)

    Hello,

    Would you kindly send the debug information to our support email at support(a)wpvivid.com please? We will analyze it thoroughly to identify the issue. Thank you in advance for your cooperation.

    To ensure efficient tracking of your thread, we kindly ask you to include the link to the thread in your email.

    Kind regards.

    Thread Starter protestkit

    (@protestkit)

    Thank you, sent

    Plugin Support nicholas2019

    (@nicholas2019)

    Thank you.

    Hi ! I have the same issue : (almost) all emojis are replaced by “???” :

    The backup comes from my local computer (windows), to be imported on the server (shared server, apache linux)

    Importing the db with phpmyadmin solved the problem

    Great plugin despites this bug

    Kind regards

    • This reply was modified 10 months, 2 weeks ago by fuunnx.
    Plugin Support nicholas2019

    (@nicholas2019)

    We appreciate your proposed solution.

    Plugin Support nicholas2019

    (@nicholas2019)

    Hello,

    Since we haven’t received any response from you, we will proceed to mark the thread as resolved. However, please don’t hesitate to reach out to us if you require any further assistance.

    Have a nice day.

    The issue has been resolved since a plugin update following my message. So thanks for fixing it. Have a nice day

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Corrupted emoji after restore’ is closed to new replies.