Fatal error after updating to 5.9.4

Dear @dhavalsuthar,

I hope this message finds you well. I am sorry to hear about the inconvenience you experienced. I want to inform you that we have resolved the issue and released a new update to address it. Could you please update your plugin to version 5.9.5 and check again to see if the issue has been resolved?

Thank you for your patience and understanding. If you have any further issues or concerns, please do not hesitate to reach out to us.

@Sadman Sakib Nadvi? thanks for quick replay now it’s working fine after the plugin update.

Hello, I am getting 2 critical errors after updating Essential Addons for Elementor Pro version 5.8.7 and Essential Addons for Elementor Version 5.9.6? , the errors are shown in my Site Health Plugin. After deactivating all my plugins one by one the show disappeared when I deactivated this plugin. See errors below:

Site Health Status

The site health check shows information about your WordPress configuration and items that may need your attention.2 critical issues

Critical issues are items that may have a high impact on your sites performance or security, and resolving these issues should be prioritised.An active PHP session was detectedPerformance

A PHP session was created by a session_start() function call. This interferes with REST API and loopback requests. The session should be closed by session_write_close() before making any HTTP requests.The REST API encountered an errorPerformance

The REST API is one way that WordPress and other applications communicate with the server. For example, the block editor screen relies on the REST API to display and save your posts and pages.

When testing the REST API, an error was encountered:

REST API Endpoint: https://www.robot-store.co.uk/wp-json/wp/v2/types/post?context=edit
REST API Response: (http_request_failed) cURL error 28: Operation timed out after 10000 milliseconds with 0 bytes received

• This reply was modified 10 months, 1 week ago by Phoenix Control Systems Ltd..
• This reply was modified 10 months, 1 week ago by Phoenix Control Systems Ltd..

Hi @phoenix2712,

Really sorry to hear about the issue you’re facing again. We’re checking this issue from our end with priority. Please allow us time. I will let you know the update soon.

In the meantime, Kindly roll-back the Essential Addons Free version. You can download the previous version by following this video:?https://d.pr/v/613R6I

Thanks for your patience!

Hi @phoenix2712,

Greetings. Really sorry to hear about the issue you’ve faced.

Recently, we bring a fix for this issue in our latest Released Essential Addons Free v5.9.7. Could you please update your plugin and check now please?

Kindly, let me know how it goes then.

Thank you!

@Sadman Sakib Nadvi?and @Amit Paul one more issue I’m facing in Essential Addons for the Elementor?plugin simple menu. I have added a down arrow on the sub-menu but it’s showing display: none

This issue was created after the update, Arrow Perfect showing on Version 5.8.16.

.elementor-widget-eael-simple-menu.eael-hamburger–none .eael-simple-menu-container .eael-simple-menu.eael-simple-menu-horizontal .eael-simple-menu-indicator, .elementor-widget-eael-simple-menu.eael-hamburger–not-responsive .eael-simple-menu-container .eael-simple-menu.eael-simple-menu-horizontal .eael-simple-menu-indicator {

1. display: none;

}

• This reply was modified 10 months, 1 week ago by dhavalsuthar.

Hello @dhavalsuthar,

Greetings. Hope you are doing fine.

Can you please share the page link where you are facing this issue? I will check and get back to you.

Thank you.

@sadmansakibnadvi Sure!

This is my page link: https://staging-wsis.wishtree.tech/

Hello @dhavalsuthar,

Greetings.

Thank you for sharing the page link. We are looking into it. I will get back to you with an update. 

Good day.

@sadmansakibnadvi Thanks for update.

Hello @dhavalsuthar,

Greetings. Hope you are doing fine.

We have checked your site.

It seems like caching issue because we have already fixed this issue. Can you please try doing the following: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/iBccDw

Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools -> General as well. Check out this screenshot: https://d.pr/i/N6WC1d

If the issue still persists, please try clearing your browser cache (by pressing shift+ctrl+R) or try another browser too.

Let me know how it goes.
Thank you.

Hello @sadmansakibnadvi

Thanks for the update

I have followed the steps you mentioned and cleared the browser cache but it is still not working.

Hello?@sadmansakibnadvi

Is there any solution that I can fix this menu arrow issue?

Hello @dhavalsuthar,

Greetings. Sorry for the inconvenience.

We need to check it more deeply, can you please contact us?here?for more personalized assistance?

Thank you for your patience, and we look forward to assisting you further.

Best regards,