After update, now “If you are human, leave this field empty” appears

Hey there,

Thank you for reaching out about this. We apologize you experienced this.

This field is included in our honeypot spam protection system, but there are instances where it is mistakenly displayed.

As an initial troubleshooting step, please try the methods outlined in the article linked below:
https://formidableforms.com/knowledgebase/add-spam-protection/#kb-empty-field-above-form

Additionally, the honeypot spam protection system can also be completely switched off by changing the setting shown in our docs here: https://formidableforms.com/knowledgebase/add-spam-protection/#kb-honeypot

Finally, you may also hide the field by adding CSS the CSS below to your site.

/*Remove Honeypot Field From Form*/ .frm_fields_container [class^="frm__"] { display:none !important; }

To add Custom CSS to your forms, please take a look at the article linked below.

https://formidableforms.com/knowledgebase/css-examples/#kb-where-to-add-custom-css

Let me know if it does the trick.

Best,

Jonathan thank you for the quick response. Turning off Honeypot protection worked. The CSS solution, which I preferred because it would allow me to leave the protection on, did not work. Any suggestions on the latter? Thanks again.

I’m not sure why the CSS didn’t work.

Could you turn on the honeypot feature on one of the forms and share the URL with me?

I turned Honeypot on here https://morrisybc.com/dining/. Thanks for looking into this. Please access this page/form using a desktop computer as there is a separate android version of the form which Honeypot remains off.

• This reply was modified 10 months, 1 week ago by expres12.

Thank you for sharing this. To further troubleshoot the issue while and be able to share private information securely could you create a new ticket here: https://formidableforms.com/new-topic/

I’ll keep you on my radar to help you resolve this.

I opened a ticket. Let me know when you’re done so I can turn off honeypot.