Gif images loose animation when resized

  • Resolved PDidee

    (@pdidee)


    10 months, 2 weeks ago

    When uploading a large gif (4mb) to our site the resulted “scaled” iamge no longer has frames and no longer is animated. Is there some sort of fix for this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WP Media

    (@wp_media)

    Hi @pdidee,

    Thank you for contacting us!

    Can you try to deactivate WebP display option and see if it will fix the problem? If not can you restore it to original and check again.

    Feel free to let me know how it goes.

    Best Regards,

    Ioanna

    Thread Starter PDidee

    (@pdidee)

    Tried deactivating WebP display option didn’t fix the problem unfortunately. I also tried restoring the original image but the file url still stays the same with the scaled version of the image. I’m using an acf image field to select the iamge if that helps.

    Plugin Author WP Media

    (@wp_media)

    Hi @pdidee,

    Thank you very much for your patience.

    Please note that -scaled that is added to some images it is related to WP function that resizes all images larger than 2560px in width or height. When you upload a large image, WordPress will resize it and append “-scaled” to its’ name.

    This is not related to Imagify and would happen even if you don’t have it installed.

    However, you can disable this behaviour from WP by using this plugin and check again-?https://www.ads-software.com/plugins/disable-big-image-threshold/

    Feel free to let me know how it goes.

    Best Regards,

    Ioanna

    Thread Starter PDidee

    (@pdidee)

    Thank you this was resolved it was actually EXACTLY that WP function to scale images larger than 2560px. Thank you for looking into this.

Viewing 4 replies - 1 through 4 (of 4 total)
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