Backend not accessible, despite role-rights. Memberlists show no members.

Hello together.

I have two problems with ultimate member. If there is any further information required… please ask.

Thank you for your help.

Thomas

Where it works:

For an admin account, everything is working as I want. The memberlists is loading and showing exactly the members it should. Admin bar is showing and can be accessed.

Problem with the memberlist:

For every other role (WP-Standard and UM-roles) and logged out visitors, the member list is not loading a single member.

We are sorry. We cannot find any users who match your search criteria.

Backend problem:

No matter what I try in my role setup, I can not activate the admin bar. it is not showing for wp-standard roles and not for um-specific roles.

For the test-user the following is valid on both given roles:

Test-User:

wp-role: editor

• can acces wp-admin: yes
• force hide adminpanel in frontend: no
• wp-rights: all granted

um-role: Member

• can acces wp-admin: yes
• force hide adminpanel in frontend: no
• wp-rights: all granted

Installation Information:

Begin Install Info Please include this information when posting support requests

— Site Info —

Site URL: https://ww2.hypnose23.com
Home URL: https://ww2.hypnose23.com
Multisite: No

— Hosting Provider —

Host: DBH: localhost, SRV: ww2.hypnose23.com

— User Browser —

Platform: Windows
Browser Name: Chrome
Browser Version: 120.0.0.0
User Agent String: Mozilla/5.0 (Windows NT 10.0; Wi
n64; x64) AppleWebKit/537.36 (KH
TML, like Gecko) Chrome/120.0.0.
0 Safari/537.36 OPR/106.0.0.0

—- Current User Details —

Role: administrator

— WordPress Configurations —

Version: 6.4.2
Language: de_DE
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Active Theme: Mesmerize PRO 1.6.163
Page On Front: Hypnose23.com (#30)
Page For Posts: (#0)
ABSPATH: /www/htdocs/w0180b87/ww2.hypnose23.com/
All Posts/Pages: 3
WP Remote Post: wp_remote_post() works
WP_DEBUG: Disabled
WP Table Prefix: Length: 6, Status: Acceptable
Memory Limit: 256MB

— UM Configurations —

Version: 2.8.2
Upgraded From: 2.8.0
Current URL Method:
Cache User Profile: No
Generate Slugs on Directories: Yes
Force UTF-8 Encoding: No
JS/CSS Compression: No
Port Forwarding in URL: No
Exclude CSS/JS on Home: No

— UM Pages Configuration —

User: https://ww2.hypnose23.com/
Account: https://ww2.hypnose23.com/account/
Members: https://ww2.hypnose23.com/hypnotiseure/
Register: https://ww2.hypnose23.com/register/
Login: https://ww2.hypnose23.com/login/
Logout: https://ww2.hypnose23.com/logout/
Password Reset: https://ww2.hypnose23.com/password-reset/

— UM Users Configuration —

Default New User Role: 0
Profile Permalink Base: user_login
User Display Name: full_name
Redirect author to profile: Yes
Enable Members Directory: Yes
Use Gravatars: No
Require a strong password: On

— UM Access Configuration —

Panic Key:
Global Site Access: Site accessible to Everyone
Backend Login Screen for Guests: No
Redirect to alternative login page:
Backend Register Screen for Guests: No
Redirect to alternative register page:
Access Control widget for Admins only: No
Enable the Reset Password Limit: Yes
Reset Password Limit: 5Disable Reset Password Limit for Admins: No
Blacklist Words: 5

— UM Email Configurations —

Mail appears from: ww2.hypnose23.com
Mail appears from address: [email protected]
Use HTML for E-mails: Yes
Account Welcome Email: Yes
Account Activation Email: No
Pending Review Email: No
Account Approved Email: No
Account Rejected Email: No
Account Deactivated Email: Yes
Account Deleted Email: Yes
Password Reset Email: Yes
Password Changed Email: Yes
Account Updated Email: Yes
New User Notification: Yes
Account Needs Review Notification: No
Account Deletion Notification: No

— UM Total Users —

            All Users(8)

administrator(1)
editor(4)
subscriber(3)
um_hypnotist-member(3)
um_members(1)
none(0)

— UM Roles —

            Administrator (administrator)

Editor (editor)
Author (author)
Contributor (contributor)
Subscriber (subscriber)
Hypnotist-Member (um_hypnotist-member)
BookingPress Customer (bookingpress-customer)
Members (um_members)

— UM Custom Templates —

N/A

— UM Custom Email Templates —

N/A

— Web Server Configurations —

PHP Version: 8.0.30
MySQL Version: 10.5.23
Web Server Info: Apache

— PHP Configurations —

PHP Memory Limit: 256M
PHP Upload Max Size: 200M
PHP Post Max Size: 200M
PHP Upload Max Filesize: 200M
PHP Time Limit: 30
PHP Max Input Vars: 10000
PHP Arg Separator: &
PHP Allow URL File Open: Yes

— Web Server Extensions/Modules —

DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.
GD Library: PHP GD library is installed on your web server.
Mail: PHP mail function exist on your web server.
Exif: PHP Exif library is installed on your web server.

— Session Configurations —

Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /usr/share/cgi-fpm/w0180b87/tmp/
Use Cookies: On
Use Only Cookies: On

— WordPress Active Plugins —

            All 404 Redirect to Homepage: 4.3

Antispam Bee: 2.11.5
BetterDocs: 3.3.3
BookingPress Appointment Booking: 1.0.80
Contact Form 7: 5.8.6
Copy & Delete Posts: 1.4.5
Easy Updates Manager: 9.0.17
GTranslate: 3.0.5
Local Google Fonts: 0.22.0
Mesmerize Companion: 1.6.147
Page Links To: 3.3.6
Pretty Links: 3.6.2
Redirection for Contact Form 7: 3.1.2
Solid Security Basic: 9.2.0
Ultimate Member: 2.8.2
UpdraftPlus – Backup/Restore: 1.23.16
WP DSGVO Tools (GDPR): 3.1.32
WP Image CAPTCHA: 3.3.12
WP Mail SMTP: 3.11.0
WP Statistics: 14.3.5 End Install Info

The page I need help with: [log in to see the link]