New version is using incorrect titles

  • tsso0120

    (@tsso0120)


    10 months ago

    Yesterday my store automatically updated CTX Feed Pro to Version 7.3.4

    This morning half of my products are disapproved by google.

    After checking what happened I realized that new version is replacing “,” in title with “-“

    WTF?

    my product title on the site says: (just an example, not the real product) “Pencils, pack of 5, free shipping” in the feed it would set value Pencil- pack if 5- free shipping”

Viewing 4 replies - 1 through 4 (of 4 total)
  • ourecommerce2023

    (@ourecommerce2023)

    +1 as we’re having the same issue (in addition to other issue I raised in another support query)

    Shahed

    (@shahedbd71)

    Hello,

    Thanks for reaching us,

    So far, we understand your product title’s comma has been converted to a hyphen in the new version. For the quickest resolution of the issue, it will be more helpful if you provide the feed link and GMC error report. Once we specify the issue we can find a possible solution that works for you.

    However, you can try to use a string replace option to resolve the issue too.

    Thread Starter tsso0120

    (@tsso0120)

    Has this been resolved? I switched to another solution but I kinda liked the certain functionality of the plugin. If the issue is resolved I’d rather go back to CTX feed as I have all filters and everything already set.

    Shahed

    (@shahedbd71)

    Hello Tsso0120,

    We’re sorry you’re going through this,

    Our latest version of the plugin has resolved the issue with the product title. Please ensure that you are using the latest version to avoid such issues in the future. Let us know if you need further assistance.

    • This reply was modified 10 months ago by Shahed.
Viewing 4 replies - 1 through 4 (of 4 total)
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