Cannot connect to woocomerce app

  • Resolved mojoz76

    (@mojoz76)


    1 year, 1 month ago

    Hi guys i have a issue with a clients website i cannot seem to actually connect hes store to woocomnerce app ?

    i keep getting the following error

    (cURL error 28 : failed to connect to domain

    Port 443 after 10002ms : timeout reached )

    is there any way to fix this ? thank you

    • This topic was modified 1 year, 1 month ago by mojoz76.
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  • Hello @mojoz76,

    I understand you’re experiencing issues connecting your client’s store to the WooCommerce app.

    The cURL error 28 you’re encountering typically indicates a connection issue between your server and WooCommerce. The error suggests that the server is taking too long to respond.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check your server’s firewall settings. Make sure that it’s not blocking outgoing connections.
    2. You can try increasing your server’s ‘max_execution_time’ value in your php.ini file.

    If the issue persists, I would recommend reaching out to your hosting provider for assistance. They should be able to help diagnose and resolve any server-side issues that may be causing this problem.

    Let us know how it goes.

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