There was an error when sending a confirmation email for your subscription.

  • Ahmet Akdel

    (@ahmetakdel)


    10 months ago

    Hi mailpoet support; I get this error when I enter the email address in the form for subscription and click enter. I made the Cname and TXT settings. What could be the problem? “There was an error when sending a confirmation email for your subscription. Please contact the website owner. “https://ibb.co/syYQy2Y

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hi @ahmetakdel,

    I see multiple accounts for the domain teknotr.com. Could you review which of the account(activation key) are you using for this site? Are you using the correct one? Perhaps it’s the keys from another MailPoet account causing. Could you please ensure you have one MailPoet account for this domain and use the MailPoet activation key from that account and check if this issue persists? Once you have cleaned up the accounts, please disable the MailPoet plugin and enable it again for the correct activation keys to connect to our servers. Then try subscribing to the newsletter as a test and check if the issue persists.

    Do keep us posted on how the recommended suggestion works out for you.

Viewing 1 replies (of 1 total)
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