• Hi, I am facing an issue with my WooCommerce PayPal Payments.. Customers are encounterring an error msg of “Error Processing Checkout, Please Try Again” when they try to place an order via paypal.. but in our backend order is placed and PayPal also send Emails to customer’s that youve placed this order etc.etc. on the other hand when they try to place via another pymnt method then all is working good.

    Plz advice. thanks very much.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter iamcassim

    (@iamcassim)

    Here is the System Report
    
    
    
    WordPress Environment
    
    WordPress address (URL): Home - Nutrivity
    Site address (URL): Home - Nutrivity
    WC Version: 8.5.1
    REST API Version: ? 8.5.1
    WC Blocks Version: ? 11.8.0-dev
    Action Scheduler Version: ? 3.7.1
    Log Directory Writable: ?
    WP Version: 6.4.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_GB
    External object cache: –Server Environment
    
    Server Info: Apache
    PHP Version: 8.0.30
    PHP Post Max Size: 8 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 8.5.0
    OpenSSL/1.1.1w
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.44
    Max Upload Size: 2 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?Database
    
    WC Database Version: 8.5.1
    WC Database Prefix: dLzVB_
    Total Database Size: 295.16MB
    Database Data Size: 198.13MB
    Database Index Size: 97.03MB
    dLzVB_woocommerce_sessions: Data: 2.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    dLzVB_woocommerce_order_items: Data: 0.52MB + Index: 0.17MB + Engine InnoDB
    dLzVB_woocommerce_order_itemmeta: Data: 3.52MB + Index: 4.03MB + Engine InnoDB
    dLzVB_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    dLzVB_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_actionscheduler_actions: Data: 5.52MB + Index: 2.88MB + Engine InnoDB
    dLzVB_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_actionscheduler_logs: Data: 4.52MB + Index: 3.03MB + Engine InnoDB
    dLzVB_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_comments: Data: 11.52MB + Index: 9.09MB + Engine InnoDB
    dLzVB_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    dLzVB_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    dLzVB_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_gla_budget_recommendations: Data: 0.19MB + Index: 0.14MB + Engine InnoDB
    dLzVB_gla_merchant_issues: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    dLzVB_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_mailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    dLzVB_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    dLzVB_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    dLzVB_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    dLzVB_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    dLzVB_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    dLzVB_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    dLzVB_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_options: Data: 6.05MB + Index: 0.17MB + Engine InnoDB
    dLzVB_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
    dLzVB_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_pmxi_images: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    dLzVB_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_postmeta: Data: 25.56MB + Index: 24.00MB + Engine InnoDB
    dLzVB_posts: Data: 20.41MB + Index: 1.13MB + Engine InnoDB
    dLzVB_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    dLzVB_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_revslider_sliders: Data: 1.50MB + Index: 0.02MB + Engine InnoDB
    dLzVB_revslider_sliders_bkp: Data: 1.50MB + Index: 0.02MB + Engine InnoDB
    dLzVB_revslider_slides: Data: 4.52MB + Index: 0.02MB + Engine InnoDB
    dLzVB_revslider_slides_bkp: Data: 2.52MB + Index: 0.02MB + Engine InnoDB
    dLzVB_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    dLzVB_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    dLzVB_term_relationships: Data: 0.25MB + Index: 0.13MB + Engine InnoDB
    dLzVB_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    dLzVB_usermeta: Data: 40.56MB + Index: 32.06MB + Engine InnoDB
    dLzVB_users: Data: 8.52MB + Index: 9.34MB + Engine InnoDB
    dLzVB_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    dLzVB_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wc_customer_lookup: Data: 3.52MB + Index: 4.03MB + Engine InnoDB
    dLzVB_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    dLzVB_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    dLzVB_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_wc_order_product_lookup: Data: 0.47MB + Index: 0.45MB + Engine InnoDB
    dLzVB_wc_order_stats: Data: 0.42MB + Index: 0.38MB + Engine InnoDB
    dLzVB_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    dLzVB_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_wfblockediplog: Data: 1.03MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    dLzVB_wfconfig: Data: 1.14MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wffilemods: Data: 28.58MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wfhits: Data: 2.02MB + Index: 0.25MB + Engine InnoDB
    dLzVB_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    dLzVB_wfknownfilelist: Data: 12.52MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wflogins: Data: 0.42MB + Index: 0.16MB + Engine InnoDB
    dLzVB_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
    dLzVB_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    dLzVB_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wfsecurityevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    dLzVB_wfstatus: Data: 1.02MB + Index: 2.03MB + Engine InnoDB
    dLzVB_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_woo_shippment_provider: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wt_iew_action_history: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    dLzVB_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dLzVB_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_yoast_indexable: Data: 1.41MB + Index: 0.23MB + Engine InnoDB
    dLzVB_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    dLzVB_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dLzVB_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dLzVB_yoast_seo_links: Data: 0.31MB + Index: 0.19MB + Engine InnoDBPost Type Counts
    
    acf-field: 40
    acf-field-group: 1
    attachment: 1431
    custom-css-js: 1
    elementor_library: 1
    g5core_content: 1
    g5core_vc_template: 130
    g5core_xmenu_mega: 6
    mc4wp-form: 1
    nav_menu_item: 22
    page: 40
    post: 234
    product: 86
    product_variation: 117
    revision: 1314
    shop_coupon: 2
    shop_order: 3413
    shop_order_refund: 59
    wp_global_styles: 1
    wp_navigation: 1
    wpcf7_contact_form: 2Security
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?Active Plugins (35)
    
    Advanced Custom Fields PRO: by Delicious Brains – 5.12.2
    Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.1
    Autoship Cloud powered by QPilot: by Patterns In the Cloud LLC – 2.5.01
    Contact Form 7: by Takayuki Miyoshi – 5.8.6
    Simple Custom CSS and JS: by Brilliant WordPress plugins - Silkypress.com – 3.45
    Elementor: by The Best Free Website Builder for WordPress: Elementor – 3.18.3
    G5 Blog: by G5 – 1.1.4
    G5 Core: by G5 – 1.6.4
    G5 Element: by G5 – 1.2.6
    G5 Shop: by G5 – 1.2.8
    Glowing Addons: by G5 – 1.0.7
    Google Listings and Ads: by WooCommerce – 2.5.15
    Gratisfaction- Loyalty Rewards Referral Birthday and Giveaway Program: by Appsmav – 4.3.6
    WPZOOM Instagram Widget & Block: by WPZOOM – 2.1.11
    WPBakery Page Builder: by Michael M - Must Have Page Builder Plugin for WordPress – 6.10.0
    MC4WP: Mailchimp for WordPress: by ibericode – 4.9.11
    Really Simple SSL: by Really Simple Plugins – 7.2.1
    Slider Revolution: by ThemePunch – 6.6.11
    Ultimate Bootstrap Elements for Elementor: by G5Theme – 1.3.6
    UpdraftPlus - Backup/Restore: by The World's Most Trusted WordPress Backup Plugin - UpdraftPlus
    DavidAnderson – 1.23.16
    
    W3 Total Cache: by BoldGrid – 2.6.1
    What The File: by Never5 – 1.6.0
    Advanced Shipment Tracking for WooCommerce: by zorem – 3.6.5
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.4.5
    WooCommerce Stripe Gateway: by WooCommerce – 7.9.1
    WooCommerce Google Analytics Integration: by WooCommerce – 1.8.13
    WooCommerce PayPal Payments: by WooCommerce – 2.5.0
    WooCommerce: by Automattic – 8.5.1
    Wordfence Security: by Wordfence – 7.11.1
    WordPress Importer: by wordpressdotorg – 0.8.2
    Yoast SEO: by Team Yoast – 21.8.1
    WP Mail SMTP: by WP Mail SMTP – 3.11.1
    YITH WooCommerce Compare: by YITH – 2.35.0
    YITH WooCommerce Wishlist: by YITH – 3.29.0
    Yotpo Social Reviews for Woocommerce: by Yotpo – 1.7.2Inactive Plugins (13)
    
    Advanced Custom Fields: by WP Engine – 6.2.5
    Background Image Cropper: by Nick Halsey – 1.3
    Custom WooCommerce Emails: by –
    Elementor Pro: by The Best Free Website Builder for WordPress: Elementor – 3.11.3
    Email Customizer for WooCommerce: by ThemeHigh – 2.6.0
    Envato Market: by Envato – 2.0.8
    G5 Install Demo: by G5 – 1.1.0
    Import Export WordPress Users and WooCommerce Customers: by WebToffee – 2.5.1
    Order Export & Order Import for WooCommerce: by WebToffee – 2.4.7
    Product Import Export for WooCommerce: by WebToffee – 2.4.0
    WooCommerce PayPal Payments: by WooCommerce – 2.4.3 (update to version 2.5.0 is available)
    WP All Export: by Soflyy – 1.4.1
    WP All Import: by Soflyy – 3.7.3Dropin Plugins (2)
    
    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.phpSettings
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce - Open Source ecommerce Platform : ?
    Enforce Approved Product Download Directories: –
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –WC Pages
    
    Shop base: #6 - /shop/
    Basket: #7 - /cart/
    Checkout: #8 - /checkout/
    My account: #9 - /my-account/
    Terms and conditions: #5158 - /terms-conditions/Theme
    
    Name: Glowing
    Version: 1.1.4
    Author URL: G5Theme's profile on ThemeForest
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ?Templates
    
    Overrides: /home/nutrivitycouk/public_html/wp-content/plugins/g5-shop/woocommerce/archive-product.php
    /home/nutrivitycouk/public_html/wp-content/plugins/g5-shop/woocommerce/cart/cross-sells.php
    /home/nutrivitycouk/public_html/wp-content/plugins/g5-shop/woocommerce/content-product.php
    /home/nutrivitycouk/public_html/wp-content/plugins/g5-shop/woocommerce/content-single-product.php
    glowing/woocommerce/emails/admin-failed-order.php
    glowing/woocommerce/emails/admin-new-order.php
    glowing/woocommerce/emails/customer-completed-order.php
    glowing/woocommerce/emails/customer-invoice.php
    glowing/woocommerce/emails/customer-new-account.php
    glowing/woocommerce/emails/customer-note.php
    glowing/woocommerce/emails/customer-on-hold-order.php
    glowing/woocommerce/emails/customer-processing-order.php
    glowing/woocommerce/emails/customer-refunded-order.php
    glowing/woocommerce/emails/customer-reset-password.php
    glowing/woocommerce/emails/email-addresses.php
    glowing/woocommerce/emails/email-customer-details.php
    glowing/woocommerce/emails/email-downloads.php
    glowing/woocommerce/emails/email-footer.php
    glowing/woocommerce/emails/email-header.php
    glowing/woocommerce/emails/email-mobile-messaging.php
    glowing/woocommerce/emails/email-order-details.php
    glowing/woocommerce/emails/email-order-items.php
    glowing/woocommerce/emails/email-styles.php
    /home/nutrivitycouk/public_html/wp-content/plugins/g5-shop/woocommerce/global/quantity-input.php
    /home/nutrivitycouk/public_html/wp-content/plugins/g5-shop/woocommerce/global/wrapper-end.php
    /home/nutrivitycouk/public_html/wp-content/plugins/g5-shop/woocommerce/global/wrapper-start.php
    /home/nutrivitycouk/public_html/wp-content/plugins/g5-shop/woocommerce/loop/loop-end.php
    /home/nutrivitycouk/public_html/wp-content/plugins/g5-shop/woocommerce/loop/loop-start.php
    /home/nutrivitycouk/public_html/wp-content/plugins/g5-shop/woocommerce/single-product/meta.php
    /home/nutrivitycouk/public_html/wp-content/plugins/g5-shop/woocommerce/single-product/related.php
    glowing/woocommerce/single-product/tabs/additional-information.php
    glowing/woocommerce/single-product/tabs/description.php
    glowing/woocommerce/single-product/tabs/tabs.php
    /home/nutrivitycouk/public_html/wp-content/plugins/g5-shop/woocommerce/single-product/up-sells.php
    glowing/woocommerce/single-product.php
    /home/nutrivitycouk/public_html/wp-content/plugins/g5-shop/woocommerce/content-product_cat.phpWooCommerce PayPal Payments
    
    Onboarded: ?
    Shop country code: GB
    WooCommerce currency supported: ?
    Advanced Card Processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: –
    PayPal Vault enabled: –
    ACDC Vault enabled: –
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Subscriptions Mode: DisabledAdmin
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    product-variation-management
    product-virtual-downloadable
    product-external-affiliate
    product-grouped
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: customize-store
    minified-js
    new-product-management-experience
    product-linked
    settings
    async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2024-01-23 07:58:00 +00:00
    Options: ?
    Notes: 108
    Onboarding: completedAction Scheduler
    
    Complete: 365
    Oldest: 2023-12-23 12:10:02 +0000
    Newest: 2024-01-23 07:05:11 +0000
    
    Failed: 9,513
    Oldest: 2023-02-21 06:03:23 +0000
    Newest: 2024-01-23 07:06:41 +0000
    
    Pending: 5
    Oldest: 2024-01-23 12:29:19 +0000
    Newest: 2024-01-25 10:26:27 +0000Status report information

    Thread Starter iamcassim

    (@iamcassim)

    Please Help me in Sorting this issue, Thanks very Much.

    Plugin Support Femi

    (@femiyb)

    Hello @iamcassim

    PayPal is currently not active on your checkout page, so we could not test to reproduce this issue.

    To learn more about these orders, we would be interested in your plugin log files. These log files are only written when “Logging” is enabled in the plugin settings.
    If enabled, then every transaction will create a log entry that can be accessed from here:
    WooCommerce > Status > Logs > select “woocommerce-paypal-payments-[…]” in the dropdown and click on view. 

    If “Logging” was not yet enabled, could you please enable it and then try to create an order so that the error message is saved?

    Regards,
    Femi.

    Thread Starter iamcassim

    (@iamcassim)

    Hi @femiyb
    Thank you for your response,
    I disabled this because it was affecting my all payment methods.. but Now I have activated the plugin and cant place order and getting an error “Error Processing Checkout”

    But in order backend I received the order also got an email from PayPal.
    But in status log I could not find the “WooCommerce PayPal Payments” in the dropdown.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Error Processing Checkout, Please Try Again’ is closed to new replies.