Tows problemes : Instagram Feed

  • Resolved lemjid

    (@lemjid)


    1 year, 1 month ago

    Hello everyone,

    I’m using version 6.2.6 with WordPress version 6.4.2.

    1- Why isn’t the backup being done at the wp_sbi_instagram_feed_locator table in the database?

    2- Why are only 30 images of different sizes (3 sizes) being saved in the wp-content/uploads/sb-instagram-feed-images folder only for the first time, and if I update again, the rest will be retrieved.

    Can you please provide an explanation and, most importantly, a solution for these two points?

    • This topic was modified 1 year, 1 month ago by lemjid.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter lemjid

    (@lemjid)

    For my first question, I’m talking about this table, it’s always empty, why ?

    https://ibb.co/JHmyFX5
    Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @lemjid,

    Thank you for contacting us! We have received your support request on our website about this issue and we are checking on this. We will reply as soon as possible via the support request. Thank you for your patience.

    Best regards,
    Louis

    Thread Starter lemjid

    (@lemjid)

    Hi @Smash Balloon Louis

    Thank you very much for your feedback, I am still waiting for your response to my two questions.

    Thanks in advance

    Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @lemjid,

    Sorry for the delay and thanks for your patience. We sent a response to your support ticket. Please check this and we’ll be happy to assist further.

    Best regards,
    Louis

Viewing 4 replies - 1 through 4 (of 4 total)
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