• Resolved binok

    (@binok)


    Hi,

    today we noticed an issue: If the shopping cart is changed due to a quantity change, the price and free shipping are updated, but not the amount / text of the bar up to free shipping.

    Can you automatically trigger a refresh of the page after updating the shopping cart? Then it will work. Or is there any other way to solve this?

    Best regards

Viewing 6 replies - 1 through 6 (of 6 total)
  • Abd Hindi

    (@abdhindi97)

    Hi binok,

    This is from our?plugin description page:

    If amount left for free shipping is not updated, when you update the cart content – you need to change the Position. For example – if you select the default “After cart totals” position for the “Info on Cart” – amount will be updated (if, for example, you change product quantities in the cart). On the other hand – if you select “After cart” position – amount will not be updated and your customer will have to refresh the cart page manually to see the updated left to free shipping amount. In other words – position must be inside that part of the cart page that is being refreshed after cart content changes. Same applies to the checkout page, where amount may differ depending on shipping country selected by customer (in case if you have multiple free shipping methods in multiple shipping zones with different minimal order amounts).

    Hope that helps. Please let me know if you have any questions.

    Thread Starter binok

    (@binok)

    Hi,

    thank you for the quick feedback. I tried different positions, but the issue is still the same. The text stays the same and only the bar changes.

    Do you have any other idea?

    Best regards

    Abd Hindi

    (@abdhindi97)

    Hello binok,

    Have you tried changing position to :cart actions.

    Tell me the result after try this position please.

    Thread Starter binok

    (@binok)

    Hi,

    unfortunately this doesn’t change anything. The text stays the same and only the bar changes.

    Best regards

    Plugin Contributor Pablo Pacheco

    (@karzin)

    Hi @binok ,

    Some positions like “After cart totals” are supposed to get refreshed even if the cart changes due to some quantity change. However, that’s not guaranteed. It will depend on the theme you’re using.

    The only way to make sure is by enabling the option “Advanced > AJAX Options > Enable AJAX“. This is available only on Pro version though.

    Plugin Contributor Pablo Pacheco

    (@karzin)

    Hi, I’m closing the ticket. Let us know if you need more help.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Text and bar not updated after quantity change’ is closed to new replies.