Existng user Error

  • Resolved sissios

    (@sissios)


    8 months, 3 weeks ago

    Existing user cannot log in while plugin is enabled.

    It works fine for new registrations/sign ups. I’ve had to disable this plugin.

    Any thoughts on as to why this happens to existing users ?

    Thanks!

    The page I need help with: [log in to see the link]

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  • Plugin Support pickpluginswporgrep

    (@pickpluginswporgrep)

    Hi,
    Thanks for your patience while I got back to you! I apologize for the delay.

    You need to verify your existing users by marking them as verified. Use your WordPress dashboard, and follow the steps shown in this screenshot.

    Our tools can be used to automatically verify existing users at set intervals. Screenshot – https://ibb.co/P4CLtT2

Viewing 1 replies (of 1 total)
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