• Resolved kiranthory

    (@kiranthory)


    Hi,

    I want to hide Pay In 4 button but didn’t find any option to hide it. Could you please provide me the solution to hide this button?

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @kiranthory

    The Pay In 4 feature is part of our Pay Later offerings. To manage the visibility of this button, you would need to access the plugin settings. In the plugin settings, there is a tab named “Pay Later,” where you can disable this feature according to your needs.

    If you need any further assistance or have additional questions, please do not hesitate to contact our support team.

    Kind Regards,

    Krystian

    Thread Starter kiranthory

    (@kiranthory)

    Hi Krystian,

    I looked through every setting, but I couldn’t find a Pay Later option in the plugin configuration. Could you maybe send me a screenshot of Woocommerce > Settings > Payment > Paypal, showing me where I can find this option?

    Thanks in advance!

    Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello?@kiranthory

    Normally, this option should be visible as demonstrated in the screenshot with green box.

    If you are not seeing this option, I recommend navigating to the Connection tab, which is marked in red in the screenshot. At the bottom of the Connection tab, you will find a “Clear now” button. Please click this button to clear the plugin’s database. This action will remove all PayPal Payments settings, so please be aware that you will need to onboard your account again after performing this step.

    Clearing the plugin’s database and re-onboarding your account can often resolve issues such as the one you’re experiencing. After completing these steps, please check again to see if the Pay Later option becomes available.

    Kind regards,
    Krystian

    Thread Starter kiranthory

    (@kiranthory)

    Hi Krystian,

    I have updated the plugin as well but there is no Pay Later option in the setting. Please see the attached screenshot below. I can only see Connection and Standard Payments option in the setting.

    Please find the screenshot URL: https://drive.google.com/file/d/13NeTqmXDMe9qHv581aP3AEOQrh3_Uwmb/view?usp=sharing

    Could you please check this?

    Thanks.

    Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello?@kiranthory

    Another reason might be that the Pay Later option is not visible due to the current configuration of your WooCommerce store location.

    I recommend temporarily changing your WooCommerce store settings to ensure that your shop location is set to an eligible country, such as the United States (US). After updating your store location to one of the supported countries, the Pay Later option should become visible in your PayPal Payments plugin settings. You can then revert your store location to its previous setting.

    Let us know if this resolves the issue.

    Kind regards,
    Krystian

    Thread Starter kiranthory

    (@kiranthory)

    Hi Krystian,

    Yes, it was the main problem. Greece is where the shop is located, so perhaps it was the primary cause of the options’ lack of visibility. I disabled this option, changed the default country to Australia, and then changed it back to Greece.

    Thanks for the assistance!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Hide Pay in 4 button’ is closed to new replies.