The plugin moves the short description and price column down and leaves a blank

  • Resolved mariaherena

    (@mariaherena)


    9 months, 3 weeks ago

    Hello!
    I have installed the plugin, but it moves down the entire column where they are: the statement, the price, the short description, the product number selection and the “go to cart” button. In its place is the blank space.
    I see that the plugin has not been tested with the new version of WordPress, and that it has not been updated for five months. Maybe that’s why?
    As usual, I uninstalled it, but the plugin has the exact features we need, so if you could improve this or give me tips on how to fix it, we would love to use it.
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello,
    Can you please enable the our plugin? So I can check it out.


    Thank You.

    Thread Starter mariaherena

    (@mariaherena)

    Hello Nikhil.
    Thank you very much for your prompt attention. Sorry I didn’t answer you sooner, I was traveling.
    I have enabled the plugin so you can see what happens. The problem occurs on the pages of all products, regardless of whether you insert a video or not, in the computer version, in the mobile version there is no problem.
    To test, I have only inserted a video on this page: https://breaklimits.es/product/crema-de-arroz-600g/
    I would be very grateful if you could let me know as soon as you have looked at the problem so I can disable the plugin, since it is a website that is in use, and I don’t want to have it with this problem for a long time.
    Once again, thank you very much for your attention.
    a cordial greeting

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Please add the following CSS on your site.

    .images.nickx_product_images_with_video {
    float: left;
    width: 48%;
}
    Thread Starter mariaherena

    (@mariaherena)

    Hi NikHiL.
    Thank you very much for providing me with the CSS rule to fix the mismatch. It has worked well, although I had to add the rule so that it only works on desktop, because, of course, on mobile phones and tablets the size was also reduced.
    But great, you’ve been very kind.
    Of course, I will give a very favorable review.
    Thanks, best regard.

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Glad to hear it!

    Thread Starter mariaherena

    (@mariaherena)

    Hello.

    The plugin is giving me problems again. Instead of the photographs appearing in miniature, they appear large below the gallery. In this case that I show you in the link, it does not have a video because not all my products have it.

    https://breaklimits.es/product/camiseta-edicion-limitada-shake-colaboracion-con-mata-lo-2aedicion-copia/
    How can I solve that?
    Thanks in advance.

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello,
    Please?enable?the?allow?template?filter?and?remove action?options from the plugin settings page.
    Also remove the extra product images widget from your single product template.

    Thank You.

Viewing 7 replies - 1 through 7 (of 7 total)
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