Disable global notice on this product

Thank you for reaching out and bringing this to our attention.
We understand that you recently encountered a notice still displaying despite using the option to disable it.

To better assist you, could you please provide some additional details about your website environment? Specifically, we’d like to know:

1. WordPress Version:
2. WooCommerce Version:
3. Theme and its Version:

Having this information will help us ensure that our plugin is fully compatible with your WordPress setup. If you are unsure where to find this information, here are some general guidelines:

WordPress Version:

• You can find the WordPress version in the admin dashboard. On the main dashboard, it’s usually displayed in the top-left corner.

WooCommerce Version:

• Navigate to your WordPress admin dashboard.
• Go to ‘Plugins’ and then ‘Installed Plugins.’
• Look for WooCommerce in the list and note the version.

Theme and its Version:

• In your WordPress admin dashboard, go to ‘Appearance’ and then ‘Themes.’
• Identify the currently active theme and note its version if available.

Once we have this information, we can proceed with a more accurate investigation into the notice displaying issue. Your cooperation is greatly appreciated.

Looking forward to your response.

Hi, I have just checked this functionality on a test site with the following configuration:

WordPress: 6.4.3
PHP: 8.0
Theme: Storefront 4.5.4
Plugins: WooCommerce and Product Notices only (both using the latest versions)

The product notices are still displaying when disable global notice is selected.

Please let me know if there’s any other info I can give you.

Thanks

Hi @rsurfer,

Thank you for sharing the information. However we will need additional info to be able to replicate the behavior that you are reporting.

All the tests at our end with latest WordPress, and default configuration, latest theme and set of plugins result in desired plugin functionality. The plugin is working as expected. We could not replicate the broken functionality as reported by you.

Can you share screenshots / screen capture of the plugin settings, individual product page setting related to the product where you are trying to configure the notice for display.

Hi, I have just set up a brand new test site, with only Woo, Storefront and Product Notices installed and I still cannot get it to work.

Is there a way I can share the login with you?

Sure. To allow us to assist you better, feel free to share relevant details over email at [email protected].

Support showed me where I was going wrong. There’s no issues with the disable notice option.