issues

  • Hello,

    I have some issues using of chat gpt I use it in Greek languange .first I inform you my setting: I use embedding+completion ,text-ada2 ,pinecone ,aware yes,conversion 10,nearest answear 2 .concerning the embedding index all the pages ,post and products have indexed well and sycro well to pinecone.

    1)I write in context to inform the AI robot to create clickable links html but do not make it.

    2)when I make a question for a spesic product (stair)reply my adress not the product.

    3)the most serious problem is that the box had index old links from wordpress and send information from broken links and not send information from the woocomerce products ,if I ask a spesific products from woocomerce send correct information .Also I give instructiton in context do not ready the link /product and read the link /category-product/ which is the correct but continous reply from the old links.Also I gave instruction do not give information for specific brands which included in old links to avoid the problem , but do not do it.

    by the way how long can the guide (context )text be also I give instruction in context in English is it correct?

    The page I need help with: [log in to see the link]

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  • Plugin Author senols

    (@senols)

    Hi @crcgroup

    Thank you for reaching out and detailing the issues you’re experiencing with our chatbot. I appreciate the thorough explanation of your settings and the specific challenges you’re facing.

    To better assist you and understand the issue at hand, I’d like to conduct a test with our bot. Since you’re using the bot in Greek, could you pls give me a sample question that i can ask your bot?

    Please also make sure that you have enabled “save prompt” so that we can see the content retrieved from pinecone.

    Go to your bot settings. Enable “Save Log” and “Save Prompt” options.

    Then, navigate to the logs section and click on ‘Details’. This will show you the actual context retrieved from Pinecone, which can be crucial for diagnosing the issue.

    Thread Starter crcgroup

    (@crcgroup)

    Hello,

    Thank you for your reply ,I did not received email from wordprees forum and now I saw it !.

    my site is jerotech.eu ,if I ask the question :θελω να μου προτεινετε ενα laminate? (I would like to propose a laminate floor?)it repliess form old date link https://www.jerotech/product/ ,also do not provide clickable link .

    I am sending photos of set up ,the products form the eshop had indexed ,also I sent you my contex file( I use ai open AI 3.5 TURBO 16K,EMBEDDING PINACONE text embeding 3 small )

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