Images not uploading on the emails

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  • Plugin Author 5 Star Plugins

    (@5starplugins)

    I believe to use RSS:Image you need to use Media or Enclosure Tags, which you can test by doing a free 14 day trial of the premium version. Let me know if that helps.

    You can also test your feed using our RSS Image Checker:
    https://5starplugins.com/rss-image-checker/

    I do see in their documentation as well:
    https://docs.moosend.com/users/moosend/en/create-an-rss-campaign.html

    “Note: If the images inside your RSS articles are not loading, click Validate RSS Feed. If they still do not appear, contact our support team.”

    They may be able to confirm how their RSS campaigns pull in images, from what type of RSS tag it uses, etc.

    Thread Starter Digital Splendid

    (@rajeevbagra2025)

    Thanks for the support.

    On checking, indeed media tag and enclosure tag images are not showing: Screenshot.

    Could you guide how to troubleshoot.

    Plugin Author 5 Star Plugins

    (@5starplugins)

    To enable media and enclosure tags requires the premium version of the plugin, and you can try a free 14 day trial to confirm that it resolves the issue. You also get direct email support so we can help with any further issues or help with any RSS image display issues.

Viewing 3 replies - 1 through 3 (of 3 total)
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