• Resolved davidkyte

    (@davidkyte)


    I appear to be able to copy from my test page (same domain) but when I paste into a new page, the copy does not work.

    Duplicate page works.

    So does copy and paste from inside page

    Using chrome

    • This topic was modified 9 months, 2 weeks ago by davidkyte.

    The page I need help with: [log in to see the link]

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  • akseo

    (@akseo)

    I am attempting you use your copy paste plugin but it does not work. I watched the video tutorial, triple checked all plugins, themes, and WordPress are the same version. I have identical plugins installed with the same version on both sites.

    I have tried Chrome, FireFox, and Safari used them seperate and together and nothing works. I have tried our WP Champion theme as well as Elementor Hello theme and no matter what I try I am unable to paste the items into the new page.

    When I click Live Copy on the first site it says copied! When I paste it into the other site I a message appears that says items have been copied have fun but nothing is copied and it is still a blank page.

    I am working with theme developers that bundle your pro plugin in it and we are hoping to get this working. I spent hours today and it does not work. Any help is appreciated.

    Ditto, now when you tap live copy, it tells you to just copy. When you try to paste in other domain, with live past or paste from other page, elementor tells you to Ctrl-V with a modal, but Ctrl-V doesn’t paste it. I think there’s a conflict.

    Dear @jbryanh,

    Thank you for reaching out to us. We apologize for the delayed response. To help us understand the issue better and provide an appropriate solution, we kindly request you to share a short video demonstrating the problem. This will assist us in resolving the matter more efficiently.

    Thanks for staying with us.

    Dear?@jbryanh,

    We request you to follow the below instructions properly. I hope you will able to use the Live Copy Paste on your page.

    Please check these points before using Live Copy and Copy the screenshots link to see the below screenshots-

    * You need the Live Copy or Paste feature enabled in Element Pack Pro to use. Please check the screenshot: https://prnt.sc/-AkLR1EMEDIW

    * You need the required widget enabled that you want to copy. For example, if you want to copy a section of the ‘Advanced Counter’ widget, you need it to be enabled like this: https://prnt.sc/_jrfxjKCF3dY

    * Please ensure that you activate the widgets used on the demo page and the ones you wish to use for live copy.

    * Also, activate the Flexbox and Grid Container options from Elementor settings. Please see the screenshot – https://prnt.sc/LnHuU-qI-gVH 

    Procedure:
    Go to the section of the site you want to copy. You will see ‘Live Copy’ shown vertically on the right of the screen, just click here and go to your page editor, and then follow the short video on how to paste it.
    Video Link:?https://www.youtube.com/watch?v=7MrTOX_ihS4&t=1s

    Note: Please Paste it inside the Box otherwise the Live Copy Paste will not work. Don’t Paste it in the new Container or section. Please see the screenshot – https://prnt.sc/V2eCCzVOVUNY and https://prnt.sc/4C0Tb_yAQUby

    Please follow the all steps and try it once again if you face any problems again then please let us know. We will help you properly.

    Best Regards,
    Hasib Ali

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