receipt and certificate not sending both

  • Resolved Jason

    (@jjoannides)


    1 year, 1 month ago

    Hi,

    I have the receipt and the certificate set up to send on order completion. I have done some tests after the last problem, which you fixed thanks, but the receipt is sent but the certificate is not. the cert. can be created and if i go to the order it will download but is not sending. It was working.

    Thanks
    Jason

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Jonas

    (@flinnn)

    Hi Jason,

    thanks for reporting this issue.
    This is probably caused by a change in PDF Invoices & Packing Slips for WooCommerce, I will investigate and try to find a solution.

    Best,
    Jonas

    Thread Starter Jason

    (@jjoannides)

    Hi Jonas,

    Thanks, let me know if you need anything from me.

    Jason

    Thread Starter Jason

    (@jjoannides)

    Hi Jonas,

    Any news on this problem.

    Thanks

    Jason

    Plugin Author Jonas

    (@flinnn)

    Hi Jason,

    sorry, no progress yet, it seems to be connected to a change by PDF Invoices & Packing Slips for WooCommerce, but I have not yet found a workaround.

    Best,
    Jonas

    Thread Starter Jason

    (@jjoannides)

    Ok great, please let me know if i can do anything.

    Jason

    Plugin Author Jonas

    (@flinnn)

    Hi Jason,

    I finally found the reason for this issue: https://github.com/wpovernight/woocommerce-pdf-invoices-packing-slips/pull/664/files
    PDF Invoices & Packing Slips for WooCommerce now only allows attaching the invoice to the order mails. I’m now trying to find a workaround. I’ll keep you updated.

    Best,
    Jonas

    Plugin Author Jonas

    (@flinnn)

    Hi, I think I found a solution. If you want you can already test it out: https://wcdp.jonh.eu/documentation/support/installing-the-latest-development-version-of-donation-platform-for-woocommerce-wordpress-plugin-from-github/

    Thread Starter Jason

    (@jjoannides)

    Hi Jonas,

    Great news. I will download and install from github and let you know after some testing.

    Thanks

    Thread Starter Jason

    (@jjoannides)

    Hi Jonas,

    I just copied the one php file in to the plugin dir and everything looks like it works after doing a few tests.

    Thanks for all your hard work.

    Jason

    Yordan Soares

    (@yordansoares)

    Hi @flinnn,

    I’m Yordan from WP Overnight, the company behind PDF Invoices & Packing Slips for WooCommerce.

    I wanted to thank you for taking care of this: I have shared the solution you provided in our support forum and will point any user with the same issue to your reply above.

    To be honest, I was not aware about your plugin (it is likely that my colleagues did know it), but it looks very nice, and it will be my first recommendation from now for a donation plugin.

    BTW, I’m a native Spanish speaker and I just checked that the Spanish translations to my mother language have 94 strings pending yet (see): I will try to translate them this weekend ??

    Plugin Author Jonas

    (@flinnn)

    Hi @yordansoares,

    thank you so much for your positive feedback, it really means a lot.
    And also thanks for the translations support ??

    Best,
    Jonas

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘receipt and certificate not sending both’ is closed to new replies.