Never progresses to payment

  • Resolved LMKWeb

    (@lmkweb)


    9 months, 3 weeks ago

    When trying to register using the Tickets Pro and Tickets Commerce with PayPal, the page hangs and never completes or shows an error about payment method not being configured. In Firefox and Chrome it just hangs. There’s a javascript error in the browser console referencing the PayPal SDK. I’ve updated everything to its latest version and tested in both a staging and live environment on two different hosting servers with no change.

    On Edge, I see the following error message:

    Checkout Unavailable!

    Checkout is not available at this time because a payment method has not been set up for this event. Please notify the site administrator.

    • This topic was modified 9 months, 3 weeks ago by LMKWeb.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darian

    (@d0153)

    Hi @lmkweb

    Thanks for your message. Unfortunately, we cannot provide support in this forum for premium users.

    For us to help you better, please open a Support Ticket on our Help Desk.

    You’ll hear from one of my colleagues soon!

    Plugin Support Darian

    (@d0153)

    HI there,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to open a?Support Ticket?on our Help Desk if you have any more questions.

Viewing 2 replies - 1 through 2 (of 2 total)
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