WEBBA Booking modification

@9nnis Please don’t make 5 separate topics about this plugin. Just use this topic only.

Hello,

I’ll be happy to help you

For the message, please create a new template on the Email templates page and assign a newly created template in the service settings.

Customer can only cancel booking and schedule a new one. Cancellation is done with the link. Please, include the placeholder #cancel_link in the confirmation notification (or other type of notification). Also, make sure to set the option Notification landing page on the Email notifications tab of the Webba SETTINGS page. In this option please set the full URL of the page with booking form.

If you have any questions, feel free to ask

@moderator did you cancel all my other topics without at least giving me the chance to copy them over to this thread? Seriously?? Having all the questions in one topic can get very confusing especially if the answers are longer or more complex. Can you please at least copy them over since I can no longer see them?

@webba-agency I do not see any setting to assign a template for updates. Can you please give me the setting name for the updates template? Thank you

@9nnis, sure. Open the Services page, edit service, in the sidebar open Email notifications tab and set ‘Booking changes template’

@webba-agency The template is working now thank you. I’m assuming that the modification template only works for changes made from the booking dashboard?

Is there a french canadian translation available for this plugin to translate the backend? I did not see the po file for fr_CA but the translations page says that it is available.

For cancellations is it possible to show the time slots that are being affected? When i click the cancellation link, it takes me to the correct url but the top of the page says “Booked” but does not show the time slot. Its just blank after. In some cases if I am cancelling several slots at the same time, the word “Booked” is repeated for each slot but the date/time is not displayed.

Is there a way to add additional fields to the cancellation page so the user can enter a cancellation reason?

Is there a way to add a custom field that is only visible on the backend dashboard so that i can enter the customer’s arrival time. For example if the booking is set for 8:30am but they arrived at 9am I would like to be able to keep track.

If we use the pro version to synch with google calendar will all the custom fields be visible in the google calendar appointment and will the admin be able to update the booking time directly from the google calendar as well?

Thanks in advance

>> I’m assuming that the modification template only works for changes made from the booking dashboard?

Yes, correct.

>> Is there a french canadian translation available for this plugin to translate the backend? I did not see the po file for fr_CA but the translations page says that it is available.

Unfortunately, in the current version we don’t have it. We have only fr_FR. If you create this translation and share with us, it will be much appreciated.

>> For cancellations is it possible to show the time slots that are being affected?

Please, let me know the value of the option ‘Booking details’ on the Wording / Translation tab of the Webba SETTINGS page.

>> Is there a way to add additional fields to the cancellation page so the user can enter a cancellation reason?

Unfortunately, in the current version there is no such option.

>> Is there a way to add a custom field that is only visible on the backend dashboard so that i can enter the customer’s arrival time. For example if the booking is set for 8:30am but they arrived at 9am I would like to be able to keep track.

Possible solution: create a form with the hidden field.

>> If we use the pro version to synch with google calendar will all the custom fields be visible in the google calendar appointment and will the admin be able to update the booking time directly from the google calendar as well?

Information sent to the Google calendar is fully customizable. You can include custom fields placeholders. Booking time needs to be updated in Webba (not in the Google calendar)

If you have any other questions, please let me know.

@webba-agency I’ve tried different values for the booking details. None of them seem to work correctly. If I leave the booking details blank, the booked time slot doesn’t show up on the cancellation page at all. If I set the booking details to the word “réservée” only. The cancellation page says “réservée” without any details of the time slots. If I try to add placeholders (#dt, #date or #start_end) it shows the placeholder text instead of the value.

I’ve translated some labels using poedit and the instructions from this article: https://webba-booking.com/documentation-v4/translation/creating-your-translation/. But there are still several labels that do not translate even though the translations exist in the po file and the mo file has been compiled. For example, the calendar in the backend does not translate at all even though i’ve set all the values for the months and days of the week. Is this a bug?

Does Webba offer any product discounts in exchange for providing translations?

Thank you

Hi,

Could you please share values you have used for the booking details option? Also, please clarify the state of the following option: User interface – ‘Multiple bookings in one session’.

Regarding backend calendar, could you please send a screenshot with not translated labels to [email protected]?

Yes, we offer discount in exchange for providing translation, please mention in your email which plan are you interested in. Thank you.

Hi @webba-agency

Currently, the value of the booking details option is Réservé

I have also tried setting it to Réservé #dt

None of those options work.

The multiple bookings in one session option is set to ON.

The screenshot was sent to support. Please let me know if you require anything else. Thank you

Hi,

Please, try the following value in the Booking details

Booking on #appointment_day at #appointment_time

You can change ‘Booking on’, just keep placeholders.

Please, let me know if that works for you.