No recipient forward path has been supplied

Hi @mstudioil,

I hope you are doing good.

Thank you for contacting us regarding the issue you are facing. The error usually appears if the recipient’s email address is wrong. Are you facing the same error in sending the test email? Could you please provide us with the diagnostic test report? You can access the diagnostic test report from here.

This information help us to looked into your issue.

Thanks and Regards,
Support Team-WP Experts.

You mean the email send to the site owner or the email sent to the client?
I using contact form 7
can this because the user enter something like [email protected] ?

Hi @mstudioil,

The recipient is?the person the mail is addressed to. It could be either the site owner or the client. Yes, this could also be the reason if someone is entering an invalid email address or using an invalid domain.

Thanks and Regards,
Support Team-WP Experts.

I checked the logs and show something like

“We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail”

What this mean?

Hi @mstudioil,

It indicates the error about the mail server certificate. Please contact your web host with this error and they’ll be able to fix it.

You can also make a Request of Expert Assistance For Post SMTP Configuration in which our experts connect with you and configure it for you.

In the meantime, you may configure an?alternative mailer?on your WordPress site.

Let us know if you need further assistance.

Thanks and Regards,
Support Team-WP Experts.