jetpack has trouble communicating with wordpress.com

  • Resolved dotsch

    (@dotsch)


    1 year ago

    As of 8.2.24 we are having issues with communication between our site and wordpress.com. Jetpack-stats work on our end, but not on wordpress.com. We can see our subscribers on wordpress.com. The activityfeed also doesnt show any activity past “a connection with jetpack has been established”. The published articles on the other hand show up, but no emails are sent so subscribers.
    The XMLRPC file is up and working as expected. Reconnecting Jetpack did nothing. Whitelisting the IP’s listed in the Jetpack-manual did nothing.

    The debug tool states “Could not fetch your site data”, but that has always been the case. Despite the message jetpack was working fine.

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  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @dotsch

    Are you still getting this error? If so, could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via contact form. Please include a link to this thread if you choose to reach out directly.

Viewing 1 replies (of 1 total)
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