options don’t always add up

  • Resolved depannerobot

    (@depannerobot)


    9 months, 2 weeks ago

    hello.
    Options are not added when the total of options exceeds the initial price of the product: Let me explain:

    normal price €130
    girl’s price discounted by €10, i.e. €120
    if this girl takes a 5€ option, everything’s fine and the total cost is correct 125€.
    if this girl takes a 12€ option, it doesn’t calculate the -10€ and +16€, so the total cost remains at 130€ (instead of 136€).

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support AndreeaR

    (@andreearadacina21)

    Hi @depannerobot,

    Thank you for using PPOM!

    Can you please mention what meta fields are you using and how they are configured so I can understand the behavior?

    Best regards,

    Andreea

    Thread Starter depannerobot

    (@depannerobot)

    hi Andreea.

    We are using checkboxes and select

    Plugin Support AndreeaR

    (@andreearadacina21)

    @depannerobot, thank you for sharing the details!

    Can you also show how the checkbox input is configured, please?

    Thread Starter depannerobot

    (@depannerobot)

    we’re using php 8.3 and (it seems) that we’ve had the problem since the last version of worpress.

    • This reply was modified 9 months, 2 weeks ago by depannerobot.
    Plugin Support irinelenache

    (@irinelenache)

    Hello @depannerobot,

    Thank you for providing all the screenshots regarding this issue!

    Unfortunately, we didn’t manage to reproduce it on a local instance, so it might be related to a plugin conflict.

    Can you please install the Health check plugin, switch to troubleshooting mode, and see if the issue persists with a default WordPress theme, WooCommerce and PPOM only? (In the troubleshooting mode, those changes will be only visible to you, so the real users won’t be affected)

    Let us know how it goes!

    Thread Starter depannerobot

    (@depannerobot)

    we found the culprit:
    WooCommerce Fees and Discounts by Plugin Republic (if you want to test with PPPOM)

    Thx

    Plugin Support AndreeaR

    (@andreearadacina21)

    Hey @depannerobot,

    Thank you for letting us know and for taking the time to test this!

    Now that you found the problematic plugin, could you please try to replace it with an alternate plugin?

    Additionally, you can let the plugin’s author know about this conflict so they can have a look into it.

    Best regards,

    Andreea

Viewing 7 replies - 1 through 7 (of 7 total)
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