Unnable to connect Jetpack to site.

  • Resolved Felix Eriksson

    (@idiotgeneralen)


    9 months, 2 weeks ago

    I have a problem with jetpack stopped having contact with my store yesterday trough the woocommerce mobile app. so i reinstalled it and then the app didnt even find my site so i reinstalled jetpack and now that cant find or connect with my wordpress account….. it has given my messages as “The Jetpack server was unable to communicate with your site https://pure-pf.com [IXR -32300: transport error: http_request_failed Too many redirects]”

    and when running the debug on jetpacks site:

    “We were unable to make an XML-RPC request to your website. Please make sure that XML-RPC is turned on and that Jetpack is installed, activated and connected with your WordPress.com account.”

    and when clicking on connect your user account it says “An error occurred. Please try again.”

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Erina (a11n)

    (@eri32s98)

    Hi there, I checked your site, the Jetpack connection looks fine now.

    Is everything else ok with your site? If so, feel free to set this thread to “Resolved”.

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello there!

    It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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