• Resolved dfernando

    (@dfernando)


    Hello,

    I have this weird problem with the homepage of my website.

    The page looks just fine on any browsers that log into the wp-admin, as can be seen in this pic.

    https://ibb.co/Vxnjrdn

    If not, the layout looks messy. Here is the picture.

    https://ibb.co/zrq0mjJ

    It happens sometimes to other pages too like About, Contact, etc. Just the pages, never the posts.

    Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • rodicaelena

    (@rodicaelena)

    Hi,

    It looks like a caching issue on your site. Are you using https://www.ads-software.com/plugins/litespeed-cache/ or something similar?

    If so, you’d need to make sure those settings are right and the cache is cleared.

    Regards

    Thread Starter dfernando

    (@dfernando)

    Hello,

    Yes. I use LiteSpeed.

    Now I think about it the problems occur after I tweaked some LiteSpeed cache settings a few months back.

    I just purged all the caches. I waited for some time (about 20 minutes) and refreshed the browsers but no changes to the layout.

    rodicaelena

    (@rodicaelena)

    Hi,

    From what I can see, I think some settings from LiteSpeed are causing this. As you mentioned, about tweaking some settings a while ago, probably that’s causing this.

    If you maybe have a way of disabling all those settings and trying them one by one, maybe you’ll find the culprit.

    Regards

    Thread Starter dfernando

    (@dfernando)

    Hello,

    I think I made a progress.

    I disabled QUIC.cloud CDN and Cloudflare API in LiteSpeed > CDN, then purged the caches.

    I waited about 20 minutes and the layout’s no longer messy on most browser. It’s still broken on some but they probably need sometime.

    I am still trying to understand how QUIC.cloud CDN and Cloudflare API can cause broken layout. But, I just relieve that the layout works as I want it.

    Thank you for the tip @rodicaelena.

    I want to wait before updating this question as resolved. Just in case something else happens or if someone can offer explanation about the CDN settings.

    Doni.

    rodicaelena

    (@rodicaelena)

    OK, I’m glad to hear you’re on the right path to troubleshooting this. Feel free to close the ticket when you feel it’s appropriate.

    Regards

    Thread Starter dfernando

    (@dfernando)

    For anyone who uses LiteSpeed and experiences the same thing, this page can be a good place to start troubleshooting.

    https://docs.litespeedtech.com/lscache/lscwp/ts-optimize/

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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