Updated Image not loading

  • Resolved BSL21

    (@amandafisher21)


    8 months ago

    Hello

    We’ve updated the facebook image and it’s not pulling through to the site, the resource is showing as a 403, how do we get it to refresh the images please?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Mahdi

    (@smashballoonmahdi)

    Hi @amandafisher21,

    Please try updating the source by following these steps:

    • Please go to WordPress Dashboard > Facebook Feed > Settings
      > remove the connected account(s) by clicking the red trash icon.
    • Click the Save Settings button.
    • Click the Add Source button, then click the blue Connect button and go through the connection process again. When sent to Facebook, you may need to click the Edit Settings (reference) button to review your connection settings and make sure all pages you manage are selected and all permissions.
    • For any existing feed or legacy feed, go to the specific feed options > Settings > Sources and select the newly connected source.
    • Once your source has been added, click the Save Changes button.

    I hope this was helpful.

    Best regards,

Viewing 1 replies (of 1 total)
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