Variable products not display Quantity box

Hey there ??

Thanks for reaching out!

It looks like the quantity selector is not being displayed on the single product page for Variable products, correct?

We’d be happy to take a closer look, please can you clarify the following:

• Has this been an ongoing issue or one that recently surfaced? If the latter, do you recall any changes made to the site before this first popped up?
• Is this issue present with all variable products, or only specific products?
• Does this only occur with variable products, or do other product types also experience this issue (i.e, simple, downloadable)?

Additionally, can you please share the following with us here:

• System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.
• Fatal Error log:?Share a copy of any fatal error log found under?WooCommerce?→?Status?→?Logs.

Cheers!

hello,

1- first time we used variable on this site.
2- yes for all variable products.
3- for simple products is appear . only happening with variable products

4- logs:


 WordPress Environment

WordPress address (URL): https://kotorby.ca-kw.com
Site address (URL): https://kotorby.ca-kw.com
WC Version: 8.6.1
REST API Version: ? 8.6.1
WC Blocks Version: ? 11.8.0-dev
Action Scheduler Version: ? 3.7.1
Log Directory Writable: ?
WP Version: 6.4.3
WP Multisite: ?
WP Memory Limit: 12 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: – Server Environment

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OpenSSL/1.1.1w

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Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
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Order datastore: WC_Order_Data_Store_CPT
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woodmart/woocommerce/single-product.php Admin

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Generated at: 2024-02-23 23:46:57 +03:00

fatal-error

2024-02-04T13:04:31+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to WeDevs\DokanPro\VendorDiscount\Helper::is_vendor_order_discount_coupon() must be an instance of WC_Coupon, null given, called in /home/u101061630/domains/ca-kw.com/public_html/wp-content/plugins/dokan-pro/includes/VendorDiscount/Hooks.php on line 181 and defined in /home/u101061630/domains/ca-kw.com/public_html/wp-content/plugins/dokan-pro/includes/VendorDiscount/Helper.php:101
Stack trace: 0 /home/u101061630/domains/ca-kw.com/public_html/wp-content/plugins/dokan-pro/includes/VendorDiscount/Hooks.php(181): WeDevs\DokanPro\VendorDiscount\Helper::is_vendor_order_discount_coupon(NULL) 1 /home/u101061630/domains/ca-kw.com/public_html/wp-includes/class-wp-hook.php(324): WeDevs\DokanPro\VendorDiscount\Hooks->maybe_delete_coupon(‘\xD9\x8A\xD8\xB1\xD8\xAC\xD9\x89 \xD8\xA5\xD8\xAF\xD8\xAE…’, 111, NULL) 2 /home/u101061630/domains/ca-kw.com/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters(‘\xD9\x8A\xD8\xB1\xD8\xAC\xD9\x89 \xD8\xA5\xD8\xAF\xD8\xAE…’, Array) ?? /home/u101061630/domains/ca-kw.com/public_html/wp-content/plugins/dokan-pro/includes/VendorDiscount/Helper.php ?? ????? 101

Hi @shaar7,

The error log you’ve shared indicates an issue related to the Dokan Pro plugin, specifically the Vendor Discount feature. The function is_vendor_order_discount_coupon() is expecting an instance of WC_Coupon as an argument, but it’s receiving null.

To resolve this issue, please contact with the Dokan Pro support here.

Additionally, can you run a conflict test to help you identify the cause of the variable product’s quantity filed issue? More info: https://woo.com/document/how-to-test-for-conflicts/

Let us know how that goes for you.

Hi @shaar7,

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

If you have further questions, please feel free to open a new topic.

Thanks!