Updates to donation forms do not take effect

  • Resolved wernsber

    (@wernsber)


    9 months ago

    I made several updates to our donations forms, including eliminating one form (was 5, now 4). GiveWP accepted the updates but they were not reflected on our donate page (see link). I don’t think this is due to a caching problem. We are using the Lite-speed cache plug-in. The problem remains even after I disable the cache or completely purge the cache. Our System Report follows ..

    WordPress Environment

Home URL: https://uubinghamton.org
    Site URL: https://uubinghamton.org
    WP Version: 6.4.3
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    Permalink Structure: /%postname%/
    Show on Front: page
    Page on Front: Home (#12)
    Page for Posts: UUCB News (#703)
    Table Prefix Length: wp_
    Table Prefix Length: 3
    Table Prefix Status: Acceptable
    Admin AJAX: Accessible
    Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, upgraded Server Environment

Hosting Provider: DBH: localhost, SRV: uubinghamton.org
    TLS Connection: Connection uses TLS 1.3
    TLS Connection: Probably Okay
    Server Info: LiteSpeed
    PHP Version: 7.4.33
    PHP Post Max Size: 1 GB
    PHP Time Limit: 1500
    PHP Max Input Vars: 2000
    PHP Max Upload Size: 1 GB
    cURL Version: 7.87.0, OpenSSL/1.1.1w
    SUHOSIN Installed: –
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    gzip: ?
    GD Graphics Library: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? GiveWP Configuration

GiveWP Version: 3.4.2
    GiveWP Cache: Enabled
    Database Updates: All DB Updates Completed.
    Database Updates: All Database Migrations Completed.
    Database Tables: ? wp_give_donors? wp_give_donormeta? wp_give_comments? wp_give_commentmeta? wp_give_sessions? wp_give_formmeta? wp_give_sequential_ordering? wp_give_donationmeta? wp_give_revenue? wp_give_migrations? wp_give_log
    GiveWP Cache: Enabled
    GiveWP Cache: ?New Donation?Donation Receipt?Donation Processing Receipt?New Offline Donation?Offline Donation Instructions?New User Registration?User Registration Information?Donation Note?Email access
    Upgraded From: 3.4.1
    Test Mode: Disabled
    Currency Code: USD
    Currency Position: Before
    Decimal Separator: .
    Thousands Separator: ,
    Success Page: https://uubinghamton.org/donation-confirmation/
    Failure Page: https://uubinghamton.org/donation-failed/
    Donation History Page: https://uubinghamton.org/donor-dashboard-3/
    GiveWP Forms Slug: /donations/
    Enabled Payment Gateways: Offline Donation, PayPal Standard
    Default Payment Gateway: PayPal Standard
    PayPal IPN Notifications: IPN received for #13981 ( 0C903005AF705053D ) on 02/18/2024 at 11:08. Status VERIFIED
    Donor Email Access: Enabled
    Stripe Webhook Notifications: N/A Active GiveWP Add-ons Other Active Plugins

Blackhole for Bad Bots: by Jeff Starr – 3.6.1
    Classic Widgets: by WordPress Contributors – 0.3
    Code Snippets: by Code Snippets Pro – 3.6.2
    Custom Sidebars: by WebFactory Ltd – 3.36
    Disable Comments: by WPDeveloper – 2.4.5
    Display Posts: by Bill Erickson – 3.0.2
    Duplicate Page: by mndpsingh287 – 4.5.3
    Gravity Forms: by Gravity Forms – 2.8.4
    Gravity Forms PayPal Checkout Add-On: by Gravity Forms – 3.0.0
    Gravity Forms User Registration Add-On: by Gravity Forms – 5.3.0
    GravityView: by GravityView – 2.14.5
    GravityView - Advanced Filter Extension: by GravityKit – 2.2
    GravityView - DIY Layout: by GravityView – 2.4
    If Menu - Visibility control for menus: by Layered – 0.17.0
    List category posts: by Fernando Briano – 0.89.5
    LiteSpeed Cache: by LiteSpeed Technologies – 6.1
    Login or Logout Menu Item: by cartpauj – 1.2.3
    LoginWP (Formerly Peter's Login Redirect): by LoginWP Team – 3.0.8.5
    Math by GravityView: by GravityView – 2.0.3
    MC4WP: Mailchimp for WordPress: by ibericode – 4.9.11
    MetaSlider: by MetaSlider – 3.60.1
    Migrate Guru: by Migrate Guru – 5.25
    Poll, Survey & Quiz Maker Plugin by Opinion Stage: by OpinionStage.com – 19.8.19
    Post Types Order: by Nsp Code – 2.1.8
    Redirection: by John Godley – 5.4.2
    Sidebar Shortcode: by ThinkerWebDesign – 1.0.0
    Simple Custom CSS: by John Regan – 4.0.6
    Simple Download Monitor: by Tips and Tricks HQ, Ruhul Amin, Josh Lobe – 3.9.23
    SiteOrigin Widgets Bundle: by SiteOrigin – 1.58.6
    Staffer: by codeWrangler, Inc. – 2.1.0
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com, DavidAnderson – 1.24.1
    UUA Services: by UUA – 1.1.1
    Widget CSS Classes: by Jory Hogeveen – 1.5.4.1
    Wordfence Security: by Wordfence – 7.11.3
    WPCode Lite: by WPCode – 2.1.8 Inactive Plugins Theme

Name: UUA Congregation
    Version: 1.3.3
    Author URL: https://www.uua.org
    Child Theme: No – If you're modifying GiveWP on a parent theme you didn't build personally, then we recommend using a child theme. See: How to Create a Child Theme

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rick Alday

    (@mrdaro)

    Hi @wernsber,

    The Donate page shows 5 forms, the last one is not published.
    I don’t know which shortcode you are using to display the forms on that page but you should be able to edit it to only include the IDs of the forms that are published.

    Thread Starter wernsber

    (@wernsber)

    Thanks, Rick. That solved my problem!

    Plugin Support Rick Alday

    (@mrdaro)

    Glad to hear that. I’ll close this ticket now but don’t hesitate to open a new thread if anything else comes up.

Viewing 3 replies - 1 through 3 (of 3 total)
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