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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi Juan Intecsu,

    Greetings from WebToffee support!

    We are so sorry to hear that your experience with our plugin has not met your expectations. It seems that you’re encountering an issue where the sequential order numbering is not functioning as expected, and instead, you’re receiving the default post ID. To further investigate this matter, could you please confirm whether any plugins or custom code snippets are altering the default WooCommerce post ID?

    Additionally, sharing your WooCommerce system status report (WooCommerce>status>system status report) would greatly assist us in understanding your system environment and investigating the issue more effectively. If you have any privacy concerns, you can securely share the information via [email protected].

    Thank you for your cooperation, and we appreciate your assistance in resolving this matter.

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