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  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @stanleyboise, and sorry to hear of your dissatisfaction.

    If you’re willing to give the plugin once more try, I’d be happy to investigate this and with a little effort hopefully we can ensure this no longer occurs. We may be able to do so via a Site Kit filter, to ensure the plugin is no longer detecting a change in URL – as your site URL is not changing. In order to do so, can you first of all share your Site Health information. You can use this form to share privately if preferred.

    Once I have this I’ll review your site details, and check for any potential plugins which may be triggering this. You may be using a language plugin, or a plugin that can make wp-admin modifications or changes to your .htaccess file, not necessarily a site URL change. If I can determine anything, we can use a canonical filter, and I can assist you in setting this up.

    Let me know if you have any questions with the above. Thank you.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)
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