• Resolved lukekiwi

    (@lukekiwi)


    Hi Team, I’m using FluentCRM, FluentForms, and FluentSMTP. I just changed my email provider from Siteground to AWS and thus reconfigured everything in FluentSMTP as per Fluent Instructions and also had Amazon take it out of sandbox mode. The problem is when I click in FluentSMTP “Send Test Email” it says “Great! Email delivered successfully.”, however the email is not actually received (and yes I checked spam and junk folders). Why does it confirm that the email has sent, yet the email is not received ?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    Hello there,

    Can you please check whether the email you are using is a domain email? If this is the case, can you please try sending an email to a free GMAIL account and see if the mail has arrived in the GMAIL inbox?

    Thank you

    Thread Starter lukekiwi

    (@lukekiwi)

    Hi Amimul, thanks for your reply. I confirm the email was being sent from a domain email, and yes I was sending it to a gmail account. When doing so FluentSMTP would advise “Great! Email delivered successfully.”, however the email is not received by the gmail account after multiple attempts

    Any news? I have the same issue. It’s delivered to Gmail fine, but it refuses to send to domains ‘direct’ (although the message says it was delivered successfully).

    • This reply was modified 10 months, 3 weeks ago by Jakob.

    Solved for me. Please ignore the above message.

Viewing 4 replies - 1 through 4 (of 4 total)
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